Hi, Greg:
I really can't recommend upgrading to a 2.x firmware highly enough. Many
people had the spontaneous reboot problems and I think they were all
solved by going to current 2.x firmware.
-Stephen-
Gregory Boehnlein wrote:
>> Finally, press and hold all 4 arrow keys until the phone bleeps
Douglas Garstang wrote:
> Wow. Polycom phones are STILL doing that? I haven't been involved with
> Polycom phones since before January, and it was a problem back then too.
> Jeez...
Doug -- he's using 1.6.7 firmware.
-Stephen-
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> Finally, press and hold all 4 arrow keys until the phone bleeps, then
> capture the log files dumped to your provisioning server one last time.
>
> If the problem's not obvious from reading the logs, escalate these logs
> to your Polycom reseller and ask them to open a ticket with Polycom on
> y
> > Where should I troubleshoot this next?
>
> You've probably already done all of this, but just in case
[deleted]
Darren,
We have NOT done that yet, but I'm getting right on it. This is
exactly the type of information that I needed! THANK YOU!
__
> On Fri, 2007-09-21 at 17:36 -0400, Gregory Boehnlein wrote:
> > At one of our locations, we have started to see Polycom 501s
> > (running 1.6.7 firmware) randomly reboot.
>
> Upgrade the firmware on the phones. I see this all the time with the
> Polycom phones, especially the IP-430 and IP-
21, 2007 2:36:02 PM
Subject: [asterisk-users] Polycom 501 Phones Rebooting
Hello,
At one of our locations, we have started to see Polycom 501s
(running 1.6.7 firmware) randomly reboot. We have taken packet traces of the
phones to determine if there is something odd in the Layer 2 or 3 of the
n
On Fri, 2007-09-21 at 17:36 -0400, Gregory Boehnlein wrote:
> At one of our locations, we have started to see Polycom 501s
> (running 1.6.7 firmware) randomly reboot.
Upgrade the firmware on the phones. I see this all the time with the
Polycom phones, especially the IP-430 and IP-330 model
"Gregory Boehnlein" <[EMAIL PROTECTED]> wrote:
> Hello,
> At one of our locations, we have started to see Polycom 501s
> (running 1.6.7 firmware) randomly reboot. We have taken packet traces of
> the
> phones to determine if there is something odd in the Layer 2 or 3 of the
> network that might c
On 9/21/07, Gregory Boehnlein <[EMAIL PROTECTED]> wrote:
>
> Hello,
> At one of our locations, we have started to see Polycom 501s
> (running 1.6.7 firmware) randomly reboot. We have taken packet traces of the
> phones to determine if there is something odd in the Layer 2 or 3 of the
> netw
Hello,
At one of our locations, we have started to see Polycom 501s
(running 1.6.7 firmware) randomly reboot. We have taken packet traces of the
phones to determine if there is something odd in the Layer 2 or 3 of the
network that might cause it, and have not seen anything strange. There ar
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