Re: [asterisk-users] Priority between calls in different queues

2010-06-15 Thread Hapworth Slim
On 6/10/10, Hapworth Slim wrote: > I'm trying to figure this out. I have agents answer calls from two > different queues. We have things set up so that these agents only > "see" one call at a time. Let's say an agent picks up a call while > there are calls waiting in both queues. Clearly the h

Re: [asterisk-users] Priority between calls in different queues

2010-06-10 Thread Mike
lists.digium.com [mailto:asterisk-users- > boun...@lists.digium.com] On Behalf Of Hapworth Slim > Sent: Thursday, June 10, 2010 15:25 > To: asterisk-users@lists.digium.com > Subject: [asterisk-users] Priority between calls in different queues > > I'm trying to figure this ou

[asterisk-users] Priority between calls in different queues

2010-06-10 Thread Hapworth Slim
I'm trying to figure this out. I have agents answer calls from two different queues. We have things set up so that these agents only "see" one call at a time. Let's say an agent picks up a call while there are calls waiting in both queues. Clearly the head of one of the queues will now start ri

Re: [asterisk-users] Priority between calls in different queues

2010-06-10 Thread Hapworth Slim
e > >> -Original Message- >> From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users- >> boun...@lists.digium.com] On Behalf Of Hapworth Slim >> Sent: Thursday, June 10, 2010 15:25 >> To: asterisk-users@lists.digium.com >> Subject: [asterisk-