You tried setting the call limit for the Agent's phone?
l.
2009/4/3 Steve Edwards asterisk@sedwards.com
On Thu, 2 Apr 2009, Haim Dimer wrote:
The issue is the that the agent needs to wait on the phone for a call to
come in. I read
I have, and it only works for SIP. I also have IAX2 phones connected ...
On Fri, Apr 3, 2009 at 5:39 AM, Lenz Emilitri lenz.lo...@gmail.com wrote:
You tried setting the call limit for the Agent's phone?
l.
2009/4/3 Steve Edwards asterisk@sedwards.com
On Thu, 2 Apr 2009, Haim Dimer
Hello,
I have a fairly standard call center. I'm running 1.4.23.1. I am
trying to get a mechanism where :
1- Employee A can have the phone at his desk ring when a call comes in the queue
2- When already on a call, employee A does not hear a beep in his
phone because another call is trying to come
On Thu, 2 Apr 2009, Haim Dimer wrote:
The issue is the that the agent needs to wait on the phone for a call to
come in. I read
http://www.voip-info.org/wiki/view/Asterisk+cmd+AgentCallbackLogin but
it will be deprecated and the doc/queues-with-callback-members.txt means
that I would have
