[asterisk-users] Teliax Quality of Service

2007-08-02 Thread John Meksavan
Asterisk Users, I recently ran into some problems with the quality of service with Teliax. This occurred on August 1, 2007 with a dropped outbound call, audio quality isse on the callee side- not hearing me well on callee side, and sending DTMF tones (configured for RFC2833). Am I the only

Re: [asterisk-users] Teliax Quality of Service

2007-08-02 Thread Steve Totaro
There is a strong possibility that the problem is on your side. Are you using a cable or dsl? What are your download and upload speeds? Are you doing any kind of traffic shaping? You will not get a guarantee of QoS from any provider. They cannot control what is happening on your end or what hap

Re: [asterisk-users] Teliax Quality of Service

2007-08-02 Thread Eric \"ManxPower\" Wieling
John Meksavan wrote: > Asterisk Users, > > I recently ran into some problems with the quality of service with > Teliax. This occurred on August 1, 2007 with a dropped outbound call, > audio quality isse on the callee side- not hearing me well on callee > side, and sending DTMF tones (configur

Re: [asterisk-users] Teliax Quality of Service

2007-08-02 Thread Ira
At 09:23 AM 8/2/2007, you wrote: > I recently ran into some problems with the quality of service with > Teliax. This occurred on August 1, 2007 with a dropped outbound > call, audio quality isse on the callee side- not hearing me well on > callee side, and sending DTMF tones (configured for RF

Re: [asterisk-users] Teliax Quality of Service

2007-08-02 Thread Douglas Garstang
> -Original Message- > From: [EMAIL PROTECTED] [mailto:asterisk-users- > [EMAIL PROTECTED] On Behalf Of Ira > Sent: Thursday, August 02, 2007 10:01 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Teliax Quality of Service

Re: [asterisk-users] Teliax Quality of Service

2007-08-02 Thread Baji Panchumarti
On 8/2/07, John Meksavan wrote: > Asterisk Users, > > I recently ran into some problems with the quality of service with Teliax. > This occurred on August 1, 2007 with a dropped outbound call, audio > quality isse on the callee side- not hearing me well on callee side, and > sending DTMF tones

Re: [asterisk-users] Teliax Quality of Service

2007-08-02 Thread John Meksavan
quot; <[EMAIL PROTECTED]> >Reply-To: [EMAIL PROTECTED],Asterisk Users Mailing List - >Non-Commercial Discussion >To: asterisk-users@lists.digium.com >Subject: Re: [asterisk-users] Teliax Quality of Service >Date: Thu, 2 Aug 2007 16:40:27 -0400 > > On 8/2/07, John Meksavan

Re: [asterisk-users] Teliax Quality of Service

2007-08-02 Thread Luki
> Any good SIP providers out there? It really depends where you are. We're serving pretty much only Los Angeles and Seattle rather than the entire US, and thus by focusing our efforts on those limited markets we can achieve pretty good quality and reliability. Servers are <15 ms away, less poten

Re: [asterisk-users] Teliax Quality of Service

2007-08-03 Thread Haudy Kazemi
On Aug 2 2007, John Meksavan wrote: >Asterisk Users, > > I recently ran into some problems with the quality of service with > Teliax. > This occurred on August 1, 2007 with a dropped outbound call, audio > quality isse on the callee side- not hearing me well on callee side, and > sending DTMF

Re: [asterisk-users] Teliax Quality of Service

2007-08-03 Thread Anthony Francis
Haudy Kazemi wrote: > On Aug 2 2007, John Meksavan wrote: > > >> Asterisk Users, >> >> I recently ran into some problems with the quality of service with >> Teliax. >> This occurred on August 1, 2007 with a dropped outbound call, audio >> quality isse on the callee side- not hearing me well

Re: [asterisk-users] Teliax Quality of Service

2007-08-04 Thread Stephen Bosch
Douglas Garstang wrote: > I confused by this. Don't ITSP's have redundancy? Don't they have > multiple edge systems for accepting incoming calls? Don't their multiple > edge systems have multiple interfaces, connected to multiple subnets, > via multiple switches? And, don't they have multiple upstr

Re: [asterisk-users] Teliax Quality of Service

2007-08-04 Thread SIP
Stephen Bosch wrote: > Douglas Garstang wrote: > >> I confused by this. Don't ITSP's have redundancy? Don't they have >> multiple edge systems for accepting incoming calls? Don't their multiple >> edge systems have multiple interfaces, connected to multiple subnets, >> via multiple switches? And

Re: [asterisk-users] Teliax Quality of Service

2007-08-04 Thread Stephen Bosch
SIP wrote: > There are also lots of big carriers masquerading as big carriers. ;) *lol* > If the ONLY people who could get into the business were the ones who > could, before offering any services to customers, afford to build out > multiple edge systems for accepting incoming calls, each with

Re: [asterisk-users] Teliax Quality of Service

2007-08-04 Thread Brian Capouch
Stephen Bosch wrote: > Douglas Garstang wrote: > >>I confused by this. Don't ITSP's have redundancy? Don't they have >>multiple edge systems for accepting incoming calls? Don't their multiple >>edge systems have multiple interfaces, connected to multiple subnets, >>via multiple switches? And, don'

Re: [asterisk-users] Teliax Quality of Service

2007-08-04 Thread Trevor G. Hammonds
From: SIP Sent: Saturday, August 04, 2007 2:57 PM >Stephen Bosch wrote: >> Douglas Garstang wrote: >> >>> I confused by this. Don't ITSP's have redundancy? Don't they have >>> multiple edge systems for accepting incoming calls? Don't their multiple >>> edge systems have multiple interfaces, con

Re: [asterisk-users] Teliax Quality of Service

2007-08-04 Thread SIP
Trevor G. Hammonds wrote: > From: SIP > Sent: Saturday, August 04, 2007 2:57 PM > > >> Stephen Bosch wrote: >> >>> Douglas Garstang wrote: >>> >>> I confused by this. Don't ITSP's have redundancy? Don't they have multiple edge systems for accepting incoming calls? Don't

Re: [asterisk-users] Teliax Quality of Service

2007-08-04 Thread Douglas Garstang
I don't think creating a network without a single point of failure is unreasonable. -Original Message- From: [EMAIL PROTECTED] on behalf of Stephen Bosch Sent: Sat 8/4/2007 3:07 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Teliax Qu

Re: [asterisk-users] Teliax Quality of Service

2007-08-05 Thread Tim Panton
On 5 Aug 2007, at 06:54, Douglas Garstang wrote: > I don't think creating a network without a single point of failure > is unreasonable. It's impossible. I can't think of a single example where this actually exists. Getting even close is hideously expensive. Tim, speaking for himself :-)

Re: [asterisk-users] Teliax Quality of Service

2007-08-05 Thread Douglas Garstang
: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Teliax Quality of Service On 5 Aug 2007, at 06:54, Douglas Garstang wrote: > I don't think creating a network without a single point of failure > is unreasonable. It's impossible. I can&#

Re: [asterisk-users] Teliax Quality of Service

2007-08-05 Thread SIP
equipment does not add value, or > is a worthless endeavour. > > > -Original Message- > From: [EMAIL PROTECTED] on behalf of Tim Panton > Sent: Sun 8/5/2007 5:01 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Teliax Quality of Ser

Re: [asterisk-users] Teliax Quality of Service

2007-08-05 Thread Anthony Francis
You know the problem is that most consumers think that it is possible to get the best and the most reliable for almost nothing. They go out with this expectation and get the cheapest, then when it bites them a few times, they scream "why me". -- Original Message ---

Re: [asterisk-users] Teliax Quality of Service

2007-08-05 Thread Al Bochter
If the provider is selling the service and you are paying for the service the provider should give you the best service. If the provider can't give you the BEST service at that price then the provider SHOULD charge more and not waste my time. The providers are charging LOW PRICES to get custome

Re: [asterisk-users] Teliax Quality of Service

2007-08-06 Thread Anthony Francis
Tim Panton wrote: > On 5 Aug 2007, at 06:54, Douglas Garstang wrote: > > >> I don't think creating a network without a single point of failure >> is unreasonable. >> > > It's impossible. I can't think of a single example where this > actually exists. > > Getting even close is hideously

Re: [asterisk-users] Teliax Quality of Service

2007-08-06 Thread Eric \"ManxPower\" Wieling
Douglas Garstang wrote: > I don't think creating a network without a single point of failure is > unreasonable. How often have you built a network without a single point of failure? ___ --Bandwidth and Colocation Provided by http://www.api-digital.com-

Re: [asterisk-users] Teliax Quality of Service

2007-08-06 Thread Eric \"ManxPower\" Wieling
Douglas Garstang wrote: > Let's assume for a moment that it's impossible. That does not mean adding > additional servers and additional networking equipment does not add value, or > is a worthless endeavour. I agree with that. At least two people that I know run ITSPs. Each time they have an

Re: [asterisk-users] Teliax Quality of Service

2007-08-06 Thread Steve Totaro
Anthony Francis wrote: > Tim Panton wrote: > >> On 5 Aug 2007, at 06:54, Douglas Garstang wrote: >> >> >> >>> I don't think creating a network without a single point of failure >>> is unreasonable. >>> >>> >> It's impossible. I can't think of a single example where this >

Re: [asterisk-users] Teliax Quality of Service

2007-08-06 Thread SIP
Steve Totaro wrote: > Anthony Francis wrote: > >> Tim Panton wrote: >> >> >>> On 5 Aug 2007, at 06:54, Douglas Garstang wrote: >>> >>> >>> >>> I don't think creating a network without a single point of failure is unreasonable.

Re: [asterisk-users] Teliax Quality of Service

2007-08-06 Thread Stephen Bosch
Eric "ManxPower" Wieling wrote: > Douglas Garstang wrote: >> Let's assume for a moment that it's impossible. That does not mean adding >> additional servers and additional networking equipment does not add value, >> or is a worthless endeavour. > > I agree with that. At least two people that I

Re: [asterisk-users] Teliax Quality of Service

2007-08-06 Thread Douglas Garstang
> -Original Message- > From: [EMAIL PROTECTED] [mailto:asterisk-users- > [EMAIL PROTECTED] On Behalf Of SIP > Sent: Monday, August 06, 2007 8:56 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Teliax Quality of Service

Re: [asterisk-users] Teliax Quality of Service

2007-08-06 Thread Douglas Garstang
> -Original Message- > From: [EMAIL PROTECTED] [mailto:asterisk-users- > [EMAIL PROTECTED] On Behalf Of Stephen Bosch > Sent: Monday, August 06, 2007 9:42 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Teliax Quality of

Re: [asterisk-users] Teliax Quality of Service

2007-08-06 Thread Douglas Garstang
> -Original Message- > From: [EMAIL PROTECTED] [mailto:asterisk-users- > [EMAIL PROTECTED] On Behalf Of SIP > Sent: Monday, August 06, 2007 8:56 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Teliax Quality of Service

Re: [asterisk-users] Teliax Quality of Service

2007-08-06 Thread Stephen Bosch
Douglas Garstang wrote: > This might work for a web service, but people have a zero tolerance for > no phone service. They expect to be able to pick up their handset, and > get a functional dialtone immediately. > > Adding additional servers, additional network components, and some > smarts into y

Re: [asterisk-users] Teliax Quality of Service

2007-08-06 Thread Stephen Bosch
Douglas Garstang wrote: > Yes, all the equipment was located at the same physical location. In > hindsight, we could have multi-homed our collocations. Why can't service > providers multi home their edge systems to accept incoming calls from > two physical locations? If a service provider did this,

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Brian Capouch
Stephen Bosch wrote: > > PSTN service still sets the standard. > With infrastructure paid for under a gracious guaranteed-profit monopoly by ratepayers, now being used as a weapon to stifle competition from VoIP, cable, and other emerging technologies. b. -- This message has been scanned f

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Mark Coccimiglio
Steve Totaro wrote: >What if a train derails and slices through the main fiber connections. >OK, so you have XO, Global Crossing, Verizon, and UCN all for >redundancy. Well guess what? They are all most likely running over >those strands of fiber. You better have a VSAT connection too! >

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread John Novack
Brian Capouch wrote: > Stephen Bosch wrote: > >> PSTN service still sets the standard. >> >> > > With infrastructure paid for under a gracious guaranteed-profit monopoly by > ratepayers, At least in the US, this hasn't been done for many a year. There is no LEGAL monopoly. There is, in

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Anthony Francis
Douglas Garstang wrote: >> -Original Message- >> From: [EMAIL PROTECTED] [mailto:asterisk-users- >> [EMAIL PROTECTED] On Behalf Of SIP >> Sent: Monday, August 06, 2007 8:56 AM >> To: Asterisk Users Mailing List - Non-Commercial Discussion >> Subject: Re

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Anthony Francis
Mark Coccimiglio wrote: > Steve Totaro wrote: > > >> What if a train derails and slices through the main fiber connections. >> OK, so you have XO, Global Crossing, Verizon, and UCN all for >> redundancy. Well guess what? They are all most likely running over >> those strands of fiber. You

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Steve Totaro
ng List - Non-Commercial Discussion >>> Subject: Re: [asterisk-users] Teliax Quality of Service >>> >>> Steve Totaro wrote: >>> >>> >>>> Anthony Francis wrote: >>>> >>>> >

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Douglas Garstang
> -Original Message- > From: [EMAIL PROTECTED] [mailto:asterisk-users- > [EMAIL PROTECTED] On Behalf Of Anthony Francis > Sent: Tuesday, August 07, 2007 7:29 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Teliax

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Stephen Bosch
Brian Capouch wrote: > Stephen Bosch wrote: > >> PSTN service still sets the standard. >> > > With infrastructure paid for under a gracious guaranteed-profit monopoly > by ratepayers, In a regulated marketplace with legislated minimum service levels. In Canada, most of the phone systems were g

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Stephen Bosch
Douglas Garstang wrote: > So you've never gotten a dropped call or dead air on a PSTN call? Put it > in a little perspective. I can count on one hand the number of outages of this kind that I've had on PSTN in my lifetime. Your mileage may vary. -Stephen- __

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Stephen Bosch
Mark Coccimiglio wrote: > Single point of failure should NEVER completely disable your company. > Yes outages happen and backhoe's cut fibre all the time. From within > this stuff can make one's life rather difficult, but from the outside it > should be almost unnoticed. When was the last time

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Mark Coccimiglio
Stephen Bosch wrote: >Of course not -- but how many hundreds of millions have been invested in >their infrastructure? > > You missed the point. The standard formula I use is "5 days out" or more precisely 2% of gross revenues each year. For google its still a kings ransom, but for a small

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Steve Totaro
Mark Coccimiglio wrote: > Stephen Bosch wrote: > > >> Of course not -- but how many hundreds of millions have been invested in >> their infrastructure? >> >> >> > You missed the point. The standard formula I use is "5 days out" or > more precisely 2% of gross revenues each year. For go

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Douglas Garstang
> -Original Message- > From: [EMAIL PROTECTED] [mailto:asterisk-users- > [EMAIL PROTECTED] On Behalf Of Stephen Bosch > Sent: Tuesday, August 07, 2007 10:06 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Teliax Quality of

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Mark Coccimiglio
Steve Totaro wrote: >Setup those cell phones to use chan_mobile and you have a very nice >solution. Unless the phones are assigned to people who use them as >their own. You could possibly add some lines on a family plan $10/mo >extra w/T-Mobile and use those strictly as PSTN fialover lines.

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Andres Paglayan
On Aug 6, 2007, at 10:42 AM, Stephen Bosch wrote: > Eric "ManxPower" Wieling wrote: >> Douglas Garstang wrote: >>> Let's assume for a moment that it's impossible. That does not >>> mean adding additional servers and additional networking >>> equipment does not add value, or is a worthless end

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Douglas Garstang
> -Original Message- > From: [EMAIL PROTECTED] [mailto:asterisk-users- > [EMAIL PROTECTED] On Behalf Of Andres Paglayan > Sent: Tuesday, August 07, 2007 1:06 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Teliax

Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Stephen Bosch
Douglas Garstang wrote: >>> Stephen Bosch wrote: >> In Canada, most of the phone systems were government-owned. It was a >> good system, at least from the point of view of reliability. I don't >> miss the surly (and often slow) service, but it's arguable whether >> today's service -- in which every