Re: [asterisk-users] asterisk queues in off-hook mode ?

thanks Richard, you just solved my problem. On Tue, Dec 19, 2017 at 9:05 PM, Richard Mudgett wrote: > > > On Tue, Dec 19, 2017 at 2:56 PM, Khalil Khamlichi > wrote: >> >> Hi, >> >> I am looking to configure asterisk queues in off-hook mode, that

Re: [asterisk-users] asterisk queues in off-hook mode ?

On Tue, Dec 19, 2017 at 2:56 PM, Khalil Khamlichi < khamlichi.kha...@gmail.com> wrote: > Hi, > > I am looking to configure asterisk queues in off-hook mode, that is, > the agent calls into the system and stays connected to this call, when > new customer calls, he is redirected to the queue which

[asterisk-users] asterisk queues in off-hook mode ?

Hi, I am looking to configure asterisk queues in off-hook mode, that is, the agent calls into the system and stays connected to this call, when new customer calls, he is redirected to the queue which should distribute to connected agents. is this possible on teh actual app_queue or we would need