yes, you'll need outbound spool (see sample.call)
Mark
On Mon, 25 Aug 2003, Miguel Bettencourt Dias (Netopia) wrote:
>
> Hi,
>
> I'm considering setting up a small call centre, but I don't want
> operators to need to use their phone keypads. Supposedly, all required
> call functions (dialling, a
On Mon, 2003-08-25 at 15:09, Mark Spencer wrote:
> yes, you'll need outbound spool (see sample.call)
Sure,
This will allow me to start a call. but what about call transfers, agent
login, accepting a call, and others ?
Regards,
mbd
> Mark
>
> On Mon, 25 Aug 2003, Miguel Bettencourt Dias (Neto
You can use Agentlogin and such. If you want you can call Digium and talk
about your application to be sure we have everything you need.
Mark
On Mon, 25 Aug 2003, Miguel Bettencourt Dias (Netopia) wrote:
> On Mon, 2003-08-25 at 15:09, Mark Spencer wrote:
> > yes, you'll need outbound spool (see
Title: RE: [Asterisk-Users] call center - operators not using phone keys
Miguel:
All these features you should be able to implement through the C API but the problem you might have is performing it client side from a web page or something of that nature.
I have implemented several non
th or two, so if Miguel is willing to
wait until then I'll let him know.
--Ernest
-Original Message-
From: Miguel
Bettencourt Dias (Netopia)
[mailto:[EMAIL PROTECTED]]
Sent: Monday, August 25, 2003 09:53
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] call center - operators not
u
ion, but a web interface,
even ncurses, perl+tk, ticatk or any rapid development graphical
interface should/could do.
Regards,
Miguel Dias
> --Ernest
>
> -Original Message-
> > From: Miguel Bettencourt Dias (Netopia) [mailto:[EMAIL PROTECTED]
> > Sent: Monday, Augu
