On Mon, 2003-08-25 at 15:09, Mark Spencer wrote: > yes, you'll need outbound spool (see sample.call)
Sure, This will allow me to start a call. but what about call transfers, agent login, accepting a call, and others ? Regards, mbd > Mark > > On Mon, 25 Aug 2003, Miguel Bettencourt Dias (Netopia) wrote: > > > > > Hi, > > > > I'm considering setting up a small call centre, but I don't want > > operators to need to use their phone keypads. Supposedly, all required > > call functions (dialling, answering, transfer, on hold, hang up, etc), > > should be done via their scripts (be is a web interface, curses or > > whatnot) and not using either a regular phone, nor a gnome-phone type > > interface. > > > > Also, all this will be happen in a 100% free MS zone. I think this can > > be done, but my experience is limited. > > > > Would this be possible with asterisk ? (more than a confirmation that it > > is possible, I was looking for a "I did it this way" kinda of answer) > > :-) > > > > > > Regards, > > > > Miguel Dias > > > > > > > > _______________________________________________ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users
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