Re: [AusNOG] NBN FTTC services and power hits

2022-01-03 Thread Chris Chaundy
I’m pretty sure that as a layer-2 device, there is no account/premises specific configuration in NCDs.  When NBNco swapped mine over, they just took one out of their van and I plugged it in.  DPUs may be a different kettle of fish but the general public shouldn’t be touching these! From:

Re: [AusNOG] NBN FTTC services and power hits

2022-01-03 Thread Chris Chaundy
OK - NBNco has visited, replaced my NCD (with another Netcomm for better or worse) and took a look at the DPU. They have also removed the bridge back to the copper PSTN (they said that some surges or hits can cause the DPU to switch the circuit back to the PSTN and not revert to the NBN!).

Re: [AusNOG] NBN FTTC services and power hits

2022-01-03 Thread Anthony Schofield
Hi Chris - Hope you're well. My (inner city) FTTC service was extremely unstable after it was first delivered. Lots of short duration drop outs. Not good for Zoom meetings when working from home. It took 5 separate NBN tech visits to resolve the problem over two months. We also had to "phone a

Re: [AusNOG] NBN FTTC services and power hits

2022-01-03 Thread Bevan Slattery
Hey Chris (legend). Get a Starlink backup. Better than 4G from a GB quota and bandwidth perspective in remote areas. From: AusNOG on behalf of Chris Chaundy Sent: Monday, January 3, 2022 7:55:38 PM To: Greg Lipschitz Cc: aus...@ausnog.net Subject: Re:

Re: [AusNOG] NBN FTTC services and power hits

2022-01-03 Thread Alex Moorhouse
FTTC NCDs and DPUs are known to be pretty weak and die easily during storms.  A. Ensure your legacy phone line was cut out of the CIU in the pit/pole - and also the other three neighbors connected to the DPU.  B. Put your NCD and phone line on a surge protector.  C. Try and get the more hardy

Re: [AusNOG] NBN FTTC services and power hits

2022-01-03 Thread Jennifer Sims
If you are getting a RED LINK LIGHT on the NCD, then there is a fault where it cannot supply reverse power to the DPU. Either a DPU or NCD fault, requiring the RSP to log a fault with NBNCo to investigate. On Mon, Jan 3, 2022 at 9:13 PM Chris Chaundy wrote: > BTW, I’m getting a red flashing

Re: [AusNOG] NBN FTTC services and power hits

2022-01-03 Thread Chris Chaundy
BTW, I’m getting a red flashing link light on the NCD but if I unplug it from the wall, the link light changes to blue (still flashing) so it seems to be talking to the DPU, but maybe getting some fault indication? Sent from my iPhone > On 3 Jan 2022, at 20:55, Chris Chaundy wrote: > >  >

Re: [AusNOG] NBN FTTC services and power hits

2022-01-03 Thread Chris Chaundy
Hi Greg, Thanks for the info (a fair bit I was already aware of though) but up where I am, pretty much everyone has their own DPU (big properties along a dirt road. No concern with pits full of water though - everything is on power poles including the DPUs and the fibre that connects them back

Re: [AusNOG] NBN FTTC services and power hits

2022-01-03 Thread Greg Lipschitz
Hi Chris, The nbn DPU (the "mini-vdsl/gfast dslam" which lives in the pit) is reverse powered (about 6-14W) from the NCD (the nbn box inside your house). nbn use a mix of Netcomm and more recently Nokia DPU's. The DPU only needs 1 customer NCD connected to it to supply the power. The DPU can