Re: [OSL | CCIE_Voice] 5-lab SelfStudy NTP

2012-01-23 Thread Vik Malhi
All references to the backup NTP server have been removed. There were some problems with ntp version mismatches and detection of a falseticker. Please download all files related to the 5 lab handbook in 24 hours- it seems like some files have not been updated and I'll ensure they are tomorrow.

Re: [OSL | CCIE_Voice] 5-lab Workbook #4 - Unity Connection Notification

2012-01-23 Thread Vik Malhi
I don't think they are in beta mode. I accidentally skipped a question, it's been corrected and it should have been uploaded. I'll ensure it is tomorrow. Vik Malhi – CCIE #13890 Managing Partner - IPexpert, Inc. Telephone: +1.810.326.1444 ext 420 Fax: +1.810.454.0130 Mailto: vma...@ipexpert.co

Re: [OSL | CCIE_Voice] 5-lab SelfStudy NTP

2012-01-23 Thread Edgar Feliz
Your "prefer" method is the way i have done the labs. E On Mon, Jan 23, 2012 at 3:58 PM, Jurassic Labs wrote: > In both LAB#4 and LAB#5 of the newer 5-lab series, there's an NTP section > that I don't think is being fully addressed in the DSG (Solution Guides). > Here's the question: > > Config

[OSL | CCIE_Voice] 5-lab SelfStudy NTP

2012-01-23 Thread Jurassic Labs
In both LAB#4 and LAB#5 of the newer 5-lab series, there's an NTP section that I don't think is being fully addressed in the DSG (Solution Guides). Here's the question: Configure the UCM, Site A / B / C gateway to synchronize their clock with the clock source on the backbone NTP server. The IP

Re: [OSL | CCIE_Voice] Corlist not blocking intl call

2012-01-23 Thread Mohammed Al Baqari
Based on your config, calls from ephone-dn 2 to international is blocked. But from dn 1 all is allowed. Regards, Mohammed Al Baqari From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of chase mergenthal Sent: Monday, January 23, 2012 7:39

Re: [OSL | CCIE_Voice] New Five Labs: UCCX Question

2012-01-23 Thread Leslie Meade
FYI the final DSG (Lab 5 ) is now up :) From: Chris Martin Date: Mon, 23 Jan 2012 10:46:06 -0600 To: datucha123 datucha123 Cc: Subject: Re: [OSL | CCIE_Voice] New Five Labs: UCCX Question So this is from memory and not something I have done more than once or twice. If I recall you hav

Re: [OSL | CCIE_Voice] New Five Labs: UCCX Question

2012-01-23 Thread Chris Martin
So this is from memory and not something I have done more than once or twice. If I recall you have to set the enterprise data into a parameter within your script, then launch the desktop administrator and have it pull in that field. (http://xx.xx.xx.xx:6293/teamadmin/login.cda), from there you ca

Re: [OSL | CCIE_Voice] New Five Labs: UCCX Question

2012-01-23 Thread datucha123 datucha123
I cannot understand, how the Agent (IPPA or CAD) can show manually configured Varibales values, until the call comes to Agents phone. You can use the Get Reporting Statistics Step to gather info about the Queue - But I do not know, how to pass that variables to Agents layout in real time - the

Re: [OSL | CCIE_Voice] lab--->6 Unity question Advance section

2012-01-23 Thread Maria Bagamanova
Create CTI port or CTI route point with line *2220, forward all to voicemail. Also, line *2XXX will take care of forwarding for all extensions in 2XXX range. On Mon, Jan 23, 2012 at 12:14 AM, Jamil Ahmed wrote: > Hi, > > Unity Connection :--- Point 5 > > *While on a call, users can press *2220 i

[OSL | CCIE_Voice] New Five Labs: UCCX Question

2012-01-23 Thread John McGaughey (jomcgaug)
In lab 1 of the new 5 labs, question 7.3 it asks that the agent be able to see the ani and number of calls in queue. The DSG says to add a "salesinq" field to the default layout. The problem is that there is nothing telling IPPA what to populate this field with. So in my lab I see the followi

Re: [OSL | CCIE_Voice] IPX voice vol.1 lab #8 - PRI weird behaviour

2012-01-23 Thread datucha123 datucha123
Check the "Inhibit restarts at PRI initialization" on MGCP gateway in CUCM configuration page. That might help On Mon, Jan 23, 2012 at 6:31 AM, Jeferson Guardia wrote: > Getting that weird message with my PRI every 30 seconds, I googled, found > people having the same issue but I didnt find any

Re: [OSL | CCIE_Voice] No VM recorded to endpoint from PSTN

2012-01-23 Thread datucha123 datucha123
I have the same issue, That's because of VMware - well I got to this conclusion. On Mon, Jan 23, 2012 at 6:24 AM, Jurassic Labs wrote: > I've noticed this lately while loading up the newer 5-lab self study > vRacks sessions. Once a phone (say Ext 2002) is defined in Unity > Connection, if the

Re: [OSL | CCIE_Voice] Corlist not blocking intl call

2012-01-23 Thread Bill Lake
Can you tell us which dial peer is being matched? On Sun, Jan 22, 2012 at 10:18 PM, Rrcrumm wrote: > I think you need the default command under the telephony-service section > on your corlist line > > HTH > > Randall > > Sent from my iPhone > > On Jan 22, 2012, at 7:38 PM, chase mergenthal wrot