[OSL | CCIE_Voice] CUIC Daily SLA reporting help needed

2012-08-15 Thread darshan
Dears; I am new for CUIC and I just gor Premium license and would like to add the summary SLA. The CUIC version that I have is version 8. I just need help where to put this formula: SUM(${ServiceLevelCalls}) / SUM(${ServiceLevelCallsOffered}) Actually I did a copy for the

[OSL | CCIE_Voice] CUE - DEAD air

2012-08-15 Thread Randall Crumm
Hello, When I call sc ph2 from another site I am getting dead air once it drops to VM. If I press the messages button from sc ph2 I hear the correct greeting. CUCM -- CUE intergration I see the CTI port on the screen of the calling phone. Any thoughts?   Cheers, Randall

Re: [OSL | CCIE_Voice] mwi ephone-dn required for mgcp with cme as srst???

2012-08-15 Thread Krishna
hi folks, i'd like to know whether we need to have create ephone-dn for mwi on and off for mgcp gateway in cme srst mode... the cue is integrated with cucm, but in fall back mode i was wondering if we have to create mwi dial-peers ??? In srst mode, i configured dial-p voip , and sip-ua and mwi

Re: [OSL | CCIE_Voice] mwi ephone-dn required for mgcp with cme as srst???

2012-08-15 Thread Dan Quinlan (daquinla)
You shouldn't be using outcalling for mwi on the cue, so no. DQ d...@cisco.commailto:d...@cisco.com Sent from my iPhone On Aug 15, 2012, at 4:32 PM, Krishna vinayak_...@yahoo.commailto:vinayak_...@yahoo.com wrote: hi folks, i'd like to know whether we need to have create ephone-dn for mwi on

Re: [OSL | CCIE_Voice] mwi ephone-dn required for mgcp with cme as srst???

2012-08-15 Thread Rrcrumm
The sip-is method works best Sent from my iPhone On Aug 15, 2012, at 1:32 PM, Krishna vinayak_...@yahoo.com wrote: hi folks, i'd like to know whether we need to have create ephone-dn for mwi on and off for mgcp gateway in cme srst mode... the cue is integrated with cucm, but in fall

Re: [OSL | CCIE_Voice] CUE - DEAD air

2012-08-15 Thread murrayj
Take a look to make sure your transcoder is good and registered at sc. Also if you have RSVP or qos between sc and hq check to make sure that configuration is good. Make a call between phones from hq and sc and see if audio is good. Jason On 8/15/12 at 12:37 PM, Randall Crumm wrote: Hello,

Re: [OSL | CCIE_Voice] CUE - DEAD air

2012-08-15 Thread Bruno Nonogaki
Have you tried no sccp / sccp? I have already gotten some issues with audio, and it was a bug in the media resources. On Wed, Aug 15, 2012 at 2:37 PM, Randall Crumm rrcr...@yahoo.com wrote: Hello, When I call sc ph2 from another site I am getting dead air once it drops to VM. If I press the

Re: [OSL | CCIE_Voice] CUE - DEAD air

2012-08-15 Thread Rrcrumm
I reloaded CUE and since The tutorial was on so I created a greeting. Sometime after that it started working Idk Rc Sent from my iPhone On Aug 15, 2012, at 5:19 PM, Bruno Nonogaki brun...@gmail.com wrote: Have you tried no sccp / sccp? I have already gotten some issues with audio, and it