[OSL | CCIE_Voice] Codec and CAC section

2013-06-23 Thread Karen Johnson
hi folks,   can anyone share experience on what to check on this section , I got 0 for few attempt.   Here is what I did :   UCM =   - service parameter : no "G722" and "ILBC"  - Enterprise parameter G711 intra, G729 inter - Region : HQ  SB   SC,   HQ-HQ : G711  , SB-SB  G711, SC-SC : g711  

Re: [OSL | CCIE_Voice] not able to login cupc

2013-06-23 Thread Amit Sharma
thanks Bill! i will check and update if it works... for cue i see that loopback 0 is haivng /32 ip so that service module not accepting ip if we use /24 ip then it will worki will test it and confirm you... thanks for all your support! On Sun, Jun 23, 2013 at 3:04 PM, Bill Lake wrote

Re: [OSL | CCIE_Voice] Gatekeeper is unable to reach SiteB under Call Forward UnRegister

2013-06-23 Thread Bill Lake
Calls work when he is not in SRST so 3... must be sending to CUCM to be processed and set to phones at site B. They are registered and work but when unregistered they fail to work. If we are going on this little snippet of his GK config we might need the entire thing and those on the GW's to figu

Re: [OSL | CCIE_Voice] not able to login cupc

2013-06-23 Thread Bill Lake
Run the CUPS system troubleshooter and it can be very helpful If that shows all good try restarting CUPS server Third issue is find the fix on Cisco's website at (might want to learn to find this page) http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008088cff0.shtm

Re: [OSL | CCIE_Voice] Gatekeeper is unable to reach SiteB under Call Forward UnRegister

2013-06-23 Thread Somphol Boonjing
Sorry, I assume wrongly that SBGW will ever take the call for "3...". Your normal path is for both "2..." and "3..." to be pointing to CUCMTRUNK only. Given that both SBGW and CUCMTRUNK are registered to the same zone, it would be necessary to exclude SBGW from ever getting the call destined to

Re: [OSL | CCIE_Voice] Gatekeeper is unable to reach SiteB under Call Forward UnRegister

2013-06-23 Thread Somphol Boonjing
Hi Hesham, Essentially, the gw-priority is to advise the gatekeeper to choose SBGW over CUCMTRUNK. The higher the number, the higher the priority. Without this it will distribute the call to "3XXX" to both CUCMTRUNK and SBGW in a round robin fashion. If you give higher priority to SBGW, then

Re: [OSL | CCIE_Voice] Gatekeeper is unable to reach SiteB under Call Forward UnRegister

2013-06-23 Thread Somphol Boonjing
Hi Hesham, If the problem is on the gatekeeper, it could be as simple as the zone prefix not configured to point to CUCM for the pattern "3..." Given that in normal situation, the zone prefix would be pointing "SBGW" either dynamically or statically. The configure with static zone prefix set wou

Re: [OSL | CCIE_Voice] Gatekeeper is unable to reach SiteB under Call Forward UnRegister

2013-06-23 Thread Hesham Abdelkereem
Hi Somphol, HQ & SB are in the same zone and i don't understand > zone prefix THEZONE 3... gw-priority 100 SBGW I think I should disregard it as they are int he same zone It's all just the CUCM Trunk and has both 2XXX and 3XXX I think that could make it work Thank you very much for ur great inpu

Re: [OSL | CCIE_Voice] B-ACD

2013-06-23 Thread Somphol Boonjing
Remove all of the param under the service did the trick, Say you have this in your running config application service app-b-acd param number-of-hunt-grps 2 param aa-hunt1 param aa-hunt2 1222 param queue-len 15 param queue-manager-debugs 1 ! Then, application service app-b-acd no

Re: [OSL | CCIE_Voice] Gatekeeper is unable to reach SiteB under Call Forward UnRegister

2013-06-23 Thread Somphol Boonjing
Hi Hesham, I have a few ideas. I want to remove a few things out of the equation, first try to set codec for all inter-region to G711. Second, if you are using Local Route Group (LRG), replace it with a more straightforward settings -- i.e. point the RL directly to HQ gateway in your case for r

Re: [OSL | CCIE_Voice] Gatekeeper is unable to reach SiteB under Call Forward UnRegister

2013-06-23 Thread Somphol Boonjing
Hi Hesham, Thanks for the detail explanation and well thanks for sharing the case. I find it very intriguing. I'm working on some idea, but for now, I just want to forward your reply to the group, in case anyone else can help too. --Somphol On Sun, Jun 23, 2013 at 4:44 PM, Hesham Abdelkeree

Re: [OSL | CCIE_Voice] Gatekeeper is unable to reach SiteB under Call Forward UnRegister

2013-06-23 Thread Ramy Abdelrahim
Dear Hesham, As far as I understand from your email, SiteB is now in SRST mode, which means that SiteB WAN connection is down. In this case, SiteC won't be able to reach SiteB phones over the WAN through GK but you will have to configure a lower preference dial-peer to reach it through PSTN in c