Re: [OSL | CCIE_Voice] Fast start / codec question

2013-10-27 Thread Bill Hatcher
I would think you would need a transcoder at the site of your h323. On Sun, Oct 27, 2013 at 5:25 PM, Olu Oguntuga wrote: > Hi there, > > Could someone please explain how to configure the following scenario: > > I need to enable fast start for outbound and inbound call between pub , > sub and a h

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread Bill Hatcher
If I rename my HQ2 user and the UPCHQ2 device to SiteA2 and UPCSITEA2 it works. Have no clue whats going on here. On Sun, Oct 27, 2013 at 5:29 PM, Bill Hatcher wrote: > Scratch that. It's not the Device Pool. The user I'm trying to get the > softphone working for was called HQ2. The softphone

[OSL | CCIE_Voice] Fast start / codec question

2013-10-27 Thread Olu Oguntuga
Hi there, Could someone please explain how to configure the following scenario: I need to enable fast start for outbound and inbound call between pub , sub and a h323 gateway. However codec requirements is that intra-site calls should use g711 while inter-site calls use g729. I have configured

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread Ovidiu Popa
There you go: 2013-10-27 16:36:20,351 [0x2dd4] INFO LCMiddleware - (MWMSG_CFGMGR_LICENSING) ConfigurationManager: licensing = Presence = yes *Softphone = no* Video = yes IM = yes Best of luck on your exam Cheers, Ovidiu On Sun, Oct 27, 2013 at 10:39 PM, Bill Hatcher wrot

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread Bill Hatcher
It has something to do with my HQ device pool. I'm not sure what's going on there. On Sun, Oct 27, 2013 at 4:55 PM, Bill Hatcher wrote: > I just noticed that under the end user page in presence none of the HQ > users have any devices listed. > > > On Sun, Oct 27, 2013 at 4:52 PM, Joel Murphy

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread Bill Hatcher
I just noticed that under the end user page in presence none of the HQ users have any devices listed. On Sun, Oct 27, 2013 at 4:52 PM, Joel Murphy wrote: > Obvious stuff here, but what do the logs in CUPC say when you log in? Have > you looked at any traces? You're config looks correct to me. >

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread Bill Hatcher
User has both CUP and CUPC enabled under capabilities assognment. On Sun, Oct 27, 2013 at 4:40 PM, Joel Murphy wrote: > How about licensing? Just a thought. > On Oct 27, 2013 2:47 PM, "Bill Hatcher" wrote: > >> I have encountered a very frustrating issue. I can do the full >> integration betw

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread Ovidiu Popa
Bill, could you try clearing the configuration and logs from your PC, restarting CUPC then sending us the log files ? Also please remeber to enable detailed logging from CUPC... Configuration: \Application Data\Cisco\Unified Personal Communicator Logs: \Local Seettings\Application Dat

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread Bill Hatcher
Stefano, They are already set up there. I've even tried to remove them and re-add them. No luck. Bill On Sun, Oct 27, 2013 at 3:44 PM, StefanoS wrote: > Bill. > > I just reproduced your issue in a working CUPC installation I have. Go > into the CUP Admin and check: Application > Cisco Unifi

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread StefanoS
Bill. I just reproduced your issue in a working CUPC installation I have. Go into the CUP Admin and check: Application > Cisco Unified Personal Communicator > Settings. Are there any TFTP servers configured? (primary and backup, sub/pub). Also check the Proxy Listener to be the Cisco Proxy TCP Lis

[OSL | CCIE_Voice] Fwd: CUPC Client will not register the softphone

2013-10-27 Thread Bill Hatcher
Stefano, a) I don't get any kind of error on the server health window under either the TFTP or the softphone. The TFTP section shows the IP Address for the two tftp servers, but that's it. No connection information, nothing. b) I don't even get a softphone option. c) The UPC profile is associa

Re: [OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread StefanoS
Hello, a) From the troubleshooting guide for CUPC check this http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/7_0/english/troubleshooting/guide/trouble.html#wp1090426 b) The next one is simple. I was struggling the other day with this specific issue and the problem was that I haven't enabled th

Re: [OSL | CCIE_Voice] RSVP Question

2013-10-27 Thread Bill Hatcher
You're absolutely right, I never noticed that before. Thank you!! :) Bill Hatcher On Sun, Oct 27, 2013 at 2:21 PM, Ravindra Lakpriya wrote: > if i remember correctly When you do that in sub interface it will get > applied to the main interface as well > > > On Sun, Oct 27, 2013 at 11:16 PM, Bi

Re: [OSL | CCIE_Voice] RSVP Question

2013-10-27 Thread Ovidiu Popa
Hello Ravindra is correct, I've just double checked: - applying ip rsvp bandwidth to a subinterface automatically applies it to the physical interface - if you delete it from the physical interface, rsvp calls fail - if you delete it from the subinterface it will NOT be deleted from the physical i

[OSL | CCIE_Voice] CUPC Client will not register the softphone

2013-10-27 Thread Bill Hatcher
I have encountered a very frustrating issue. I can do the full integration between CUCM and CUPS. Everything will work, status, phone control, IM, and voice mail. However no matter what I do I cannot get the softphone capability to register. When I look at the show server health, the TFTP serve

Re: [OSL | CCIE_Voice] RSVP Question

2013-10-27 Thread Ravindra Lakpriya
if i remember correctly When you do that in sub interface it will get applied to the main interface as well On Sun, Oct 27, 2013 at 11:16 PM, Bill Hatcher wrote: > I've noticed in several solution documents that there is an ip rsvp > bandwidth statement on the main serial interface and then ano

[OSL | CCIE_Voice] RSVP Question

2013-10-27 Thread Bill Hatcher
I've noticed in several solution documents that there is an ip rsvp bandwidth statement on the main serial interface and then another on the sub interface. Is that bandwidth statement required on the main interface? I've only been placing it on the sub interfaces and it seems to be working just f