ot;
> *Sent:* Tuesday, June 14, 2011 8:12 AM
> *Subject:* [OSL | CCIE_Voice] CUPS Presence only showing Devices from BR1
> and not HQ / Disconnecting (pending retry) under Server health
>
> Done the integration and if I go to User management and end users all of my
> BR1 show de
Have you checked the owner of the phone?rcFrom: Alan Gardner To: "ccie_voice@onlinestudylist.com" Sent: Tuesday, June 14, 2011 8:12 AMSubject: [OSL | CCIE_Voice] CUPS Presence only showing Devices from BR1 and not HQ / Disconnecting (pending retry) under Server health
Done the integratio
If you click on the services on the left side of your CUPC Health status it
will give additional information pertaining to that section, IE: Presence.
Have you checked your ACL on the CUPS? Maybe you forgot to add the allow
for the HQ subnet. I assume the BR1 users work fine, only issue is with
Done the integration and if I go to User management and end users all of my BR1
show devices, but all my HQ phone do not show devices.
I have checked my line to user association all good.
I have checked my End user in cucm- all good. I have compared all of them and
cannot figure out what could