i, December 4, 2009 9:35:49 AM
> Subject: Re: [OSL | CCIE_Voice] Unified Contact Center Express for CCIE
> Voice v 3
>
> Be ready to troubleshoot not just the integration, but scripts,
> configuration, etc.
>
> Remember, technically everything is fair game on the blue print
Be ready to troubleshoot not just the integration, but scripts,
configuration, etc.
Remember, technically everything is fair game on the blue print and
troubleshooting is back and bigger than ever.
Jonathan
On Thu, Dec 3, 2009 at 2:30 PM, akash patel wrote:
> I understood from previous blog/p
009 12:53 PM
Subject: Re: [OSL | CCIE_Voice] Unified Contact Center Express for CCIE
Voice v 3
> An excellent source is the ccx getting started with scripts document.
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/user/guide/u
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Talmadge Almand
Sent: Thursday, December 03, 2009 4:15 PM
To: akash patel
Cc: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] Unified Contact Center Express for CCIE Voice v
3
Yes to the troubleshooting being fairgame, and you can also
Yes to the troubleshooting being fairgame, and you can also expect any
variation for scripting, I would recommend the advanced scripting training,
or practice some custom scenarios, the ones that IPExpert details are a good
measure of what to expect.
On Thu, Dec 3, 2009 at 3:30 PM, akash patel wr
I understood from previous blog/post that UCCX will be pre integrated with UCM
in the lab, however we will be expected to troubleshoot the integration. I can
take help from SRND,
however as far 2nd piece of UCCX which is scripting, what material do you
recommend to study?
Is there any docu
