Re: [OSL | CCIE_Voice] Voiceview Express and CUCM integration - message playback issues - Resolved (sort of)

2012-10-25 Thread Peter Simmons
Dear all, I have resolution of sorts for the VVX issue I was seeing. I have this working now - with no difference in configuration - eventually, because of another issue that cropped up, I shut down the subscriber and this feature started working fine. I wanted to be sure this was right, so

Re: [OSL | CCIE_Voice] Voiceview Express and CUCM integration - message playback issues - Resolved (sort of)

2012-10-25 Thread Peter Simmons
Sorry, in my haste I forgot to say thankyou to everyone who offered suggestions, either via the list or privately - all appreciated! regards Peter On 10/25/2012 3:06 PM, Peter Simmons wrote: Dear all, I have resolution of sorts for the VVX issue I was seeing. I have this working now - with

Re: [OSL | CCIE_Voice] Voiceview Express and CUCM integration - message playback issues

2012-10-20 Thread Peter Simmons
Dan, I appreciate you coming back to me on this. I've done that already as part of the testing (Sorry, this got missed off in the original message). I've tried adding ALL the various CTI permissions to the cue jtapi user, adding all possible permissions, and just leaving it at the required

Re: [OSL | CCIE_Voice] Voiceview Express and CUCM integration - message playback issues

2012-10-20 Thread Kevin Spicer
Is this on proctorlabs or your own kit? If your own kit maybe a bug in the specific version, did you check.bug toolkit. Also, which model phones are you using? On 20 Oct 2012 08:48, Peter Simmons pe...@grayrigg.com wrote: Dan, I appreciate you coming back to me on this. I've done that

Re: [OSL | CCIE_Voice] Voiceview Express and CUCM integration - message playback issues

2012-10-20 Thread Peter Simmons
Kevin, This is on my lab here at home. I've trawled the bug toolkit briefly for anything obvious, but didn't find anything immediately that jumped out at me. These are the versions. Phones: 7965Gs Phone load SCCP45.8-4-1S CUCM Version: 7.0.1.11000-2 AIM CUE Version: 7.0.6 Router: 2811

[OSL | CCIE_Voice] Voiceview Express and CUCM integration - message playback issues

2012-10-19 Thread Peter Simmons
Dear all, I have run into problems trying to get Voiceview message playback working with Call Manager (not CME - please note!) I have done the following: 1) Checked CUE license is correct for CCM integration 2) Enabled VoiceView on CUE 3) Created a phone service on CUCM pointing to the CUE

Re: [OSL | CCIE_Voice] Voiceview Express and CUCM integration - message playback issues

2012-10-19 Thread Dan Quinlan (daquinla)
Try adding standard CTI enabled to the jtapi user. I've seen issues with the control all devices in the past. DQ Dan Quinlan, CCIE #36129 daqui...@cisco.com On Oct 19, 2012, at 1:09 PM, Peter Simmons pe...@grayrigg.com wrote: Dear all, I have run into problems trying to get Voiceview