Re: Adobe's Outsourced Service is HORRIBLE!

2008-01-03 Thread Don L
Great, thank you. > It was back a ways, October 9th. > http://www.forta.com/blog/index. > cfm/2007/10/9/ColdFusions-Dedicated-Account-Managers > > > ColdFusion's Dedicated Account Managers > cfm/2007/10/9/ColdFusions-Dedicated-Account-Managers> > > [rev

Re: Adobe's Outsourced Service is HORRIBLE!

2008-01-03 Thread Ian Skinner
It was back a ways, October 9th. http://www.forta.com/blog/index.cfm/2007/10/9/ColdFusions-Dedicated-Account-Managers ColdFusion's Dedicated Account Managers Posted At : 11:19 AM Related Categories: ColdF

Re: Adobe's Outsourced Service is HORRIBLE!

2008-01-03 Thread Don L
I searched Ben's blogs, couldn't find it, do you happen to have a link to it? Thanks. >Are you aware of Ben Forta's blog posting on his site www.forta.com of a >couple months back where he listed the names and contact information for >Adobe ColdFusion specific support. Having a similarly frustr

Re: Adobe's Outsourced Service is HORRIBLE!

2008-01-03 Thread Bruce Sorge
We had a similar issue with our CF8 license. We buy our software from CDW. Well CDW issues us a license that did not work, and when I called Adobe support I never got a good license from them. I played around with them for over 30 minutes. Bruce -- Throttle Jockey - Why golf courses should b

Re: Adobe's Outsourced Service is HORRIBLE!

2008-01-03 Thread Zaphod Beeblebrox
hmmm.I may need to look that up. It's hell trying to activate my CS3 since it's an upgrade from the DevNet version of Studio MX8. I've had to transfer it back and forth to a couple of pc's and each time it takes me about 5 transfers in between people that I have a really hard time understandi

Re: Adobe's Outsourced Service is HORRIBLE!

2008-01-03 Thread Ian Skinner
Are you aware of Ben Forta's blog posting on his site www.forta.com of a couple months back where he listed the names and contact information for Adobe ColdFusion specific support. Having a similarly frustrating issue with general Adobe Support for days and weeks we contacted the western US re

Adobe's Outsourced Service is HORRIBLE!

2008-01-03 Thread Don L
Just called its customer service dept, was about to request an extension of cf8 eval copy, the rep was totally useless, tried the tech support dept not much better neither. I hope Adobe would make some changes, I meant, improvement. ~~~