OT: Database/Software for documenting WAN infrastructure?

2000-06-16 Thread Kristofer Arthur
I have been looking high and low for something that I can use as a database/repository for all my WAN information. I'm looking at about 100 sites and need circuit info, frame relay dlci info, site contacts, router maintenance contracts, PVC information, etc. I have attempted a database in Note

OT: Need Documentation Database NOT MGMT software

2000-06-19 Thread Kristofer Arthur
I know some of you mentioned HP OpenView, CiscoWorks, WhatsUpGold however, I am not looking at visual network management tools. I am seeking a database template or software that will allow me to lookup PVCs, contact names/numbers, circuit info, billing info for the site, T1 channelization,

OT: Justifying CIR Increases

2000-07-05 Thread Kristofer Arthur
How do you justify increasing CIRs? My manager wants to know if I am/AT&T's network is dropping packets on the PVC. We exceed the CIR of 16k for up to 90k sometimes - but my manager doesn't see a problem with this since no one at AT&T can confirm 100% that we are dropping packets when we see co