It sure sounds like your service provider isn't using keepalives, i.e. has
"no keepalive" configured on their serial interface. Both ends have to
either be using keepalives or not, with the same timer.
You would think that they would checked that, but the symptoms point to that
being the problem.
) and
the tech confirmed that they do not have keepalives set on it. Thank you
very much for your expertise!
Geoff Mossburg
-Original Message-
From: Priscilla Oppenheimer [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, February 12, 2003 11:02 PM
To: [EMAIL PROTECTED]
Subject: RE: HDLC, line prot
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