Hi there,
First of all, with a question like that, you should start out with the
Associate list available on http://www.groupstudy.com first. This list is
meant for people who has already passed one of the associate tests (CCNA or
CCDA) and are working towards the professional tests (CCNP or CCDP
A nice little reference is Howards's "OSI Reference Model" pamphlet. I've
seen it on Amazon for 12 bucks. If you join "certificationzone.com" I think
you can download it for free. Your question would take about 10 pages to
answer correctly
It sounds like you are just starting out in this busin
Another great place to start is Cisco's Internetworking Technology Overview:
http://www.cisco.com/univercd/cc/td/doc/cisintwk/ito_doc/index.htm
Also, Cisco has a terrific glossary. The author is a CCIE (believe it or
not!) Well, actually he has moved out of tech writing into TAC now. Got a
big
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