Re: [cisco-voip] Latest Cisco TAPS and Shared Lines?

2017-08-09 Thread Brian Meade
Have you tried self-provisioning instead? The 2 end users will need separate self-provisioning IDs but I'm pretty sure this works. On Tue, Aug 8, 2017 at 8:43 PM, Jason Aarons (Americas) < jason.aar...@dimensiondata.com> wrote: > > > Does Cisco TAPS 11.5 support Shared Lines? In the past I’ve u

[cisco-voip] UCCX Place Call, Get Digit String and Play Prompt

2017-08-09 Thread Ray Maslanka
Gentlemen, Much like the BaseLineAdvQueueing.aef script in the script repository, I have scripts in production that allow callers the ability to leave a message if they choose and receive a call back. UCCX records the callers message, terminates the call, calls a trigger, waits for an agent to an

Re: [cisco-voip] UCCX Place Call, Get Digit String and Play Prompt

2017-08-09 Thread Brian Meade
I haven't seen a way around this before. There's not really a way the first script knows when an agent answers the call that I'm aware of. I've just tried to make the prompts relatively short without much delay but then you can start using a lot of steps. One thing you could do is just make sure

[cisco-voip] Call Forwarding on secondary lines in 11.5 with 8851?

2017-08-09 Thread Jason Aarons (Americas)
Any fixes in CUCM 11.5 that allow you to call forward a secondary line from the phone, or is that still a feature request from 2001 😊 -jason This email and all contents are subject to the following disclaimer: "http://www.dimensiondata.com/emaildisclaimer"; _

Re: [cisco-voip] Call Forwarding on secondary lines in 11.5 with 8851?

2017-08-09 Thread NateCCIE
8851s do it just fine. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jason Aarons (Americas) Sent: Wednesday, August 9, 2017 10:31 AM To: cisco-voip (cisco-voip@puck.nether.net) Subject: [cisco-voip] Call Forwarding on secondary lines in 11.5 with 8851? Any

Re: [cisco-voip] UCCX Place Call, Get Digit String and Play Prompt

2017-08-09 Thread Anthony Holloway
I agree with Brian that this is how it works. I also agree with Brian that if you're leveraging the Agent desktop properly, you would technically not even need a prompt, the data on the screen could say "This is a CallBack Call, Please Press 1 on Your Phone Now" or something like that. If you wa

Re: [cisco-voip] UCCX Place Call, Get Digit String and Play Prompt

2017-08-09 Thread Carlo Calabrese via cisco-voip
I have this working and it waits till an agent gets the call. it take two scripts to run it I can send you the scripts if you want I have it running on 10.6 I do have a lot of it documented in the script.Let me know. Carlo From: Ray Maslanka To: cisco-voip@puck.nether.net Sent: Wednesd

Re: [cisco-voip] UCCX Place Call, Get Digit String and Play Prompt

2017-08-09 Thread Terry Oakley
I would be very interested in seeing this scripts if you are willing to share .. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Carlo Calabrese via cisco-voip Sent: August 9, 2017 11:59 AM To: Ray Maslanka ; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] UCCX Plac

Re: [cisco-voip] UCCX Place Call, Get Digit String and Play Prompt

2017-08-09 Thread Ray Maslanka
Carlo, I would certainly appreciate any working sample you can provide. Please send it to my gmail if you would, and thank you. Brian and Anthony's suggestion about presenting information in Finesse is a good one and we'll likely deploy it but I feel the better audio feedback would be what is re

[cisco-voip] 11.5.1SU2 Can't Add Node

2017-08-09 Thread Matthew Loraditch
I've set, reset, typed different versions of the security password and can't get nodes added via the factory prebuilt VMs on brand new BE7Ks Is there a known bug or am I crazy? Both CUC and CUCM, albeit I doubt that matters since that part of the code is shared. Matthew G. Loraditch - CCNP-Voice

Re: [cisco-voip] 11.5.1SU2 Can't Add Node

2017-08-09 Thread Brian Meade
I just did this successfully a couple weeks ago. Where does it break? On Wed, Aug 9, 2017 at 5:04 PM, Matthew Loraditch < mloradi...@heliontechnologies.com> wrote: > I’ve set, reset, typed different versions of the security password and > can’t get nodes added via the factory prebuilt VMs on bra

Re: [cisco-voip] 11.5.1SU2 Can't Add Node

2017-08-09 Thread Brian Meade
Found a bug related to custom banner size but not much else- https://bst.cloudapps.cisco.com/bugsearch/bug/CSCub14050 I was using the same exact version for CUCM and CUC with no issues adding nodes. On Wed, Aug 9, 2017 at 5:07 PM, Brian Meade wrote: > I just did this successfully a couple weeks

Re: [cisco-voip] 11.5.1SU2 Can't Add Node

2017-08-09 Thread Dana Tong
Yes I have had a similar error with the pre-installed OVA on two occasions. Mine was failing on the checking comms with the first node. DNS / A and Reverse PTR was correct Security password correct Time / NTP was all working Server nodes were added to Publisher as FQDN My only solution was to bu

Re: [cisco-voip] 11.5.1SU2 Can't Add Node

2017-08-09 Thread Ryan Huff
I just hit this issue tonight myself (11.5(SU1)); my case doesn't seem to fit CSCvb00248 as I am using 9 character passwords; I'm not using any special characters either. I've tried all the normal reboots, delete / re-added from the processNode table ... etc, NTP and DNS are solid. I opened a TA

Re: [cisco-voip] 11.5.1SU2 Can't Add Node

2017-08-09 Thread Dana Tong
The most recent password was 12 characters, a mix of lower, upper, numbers, and special characters. The other job was 11, and much the same. I almost think it was a fresh Publisher, and using the OVA Subscriber. Then another fresh subscriber, for a 3 node cluster. Cheers From: Ryan Huff Date

Re: [cisco-voip] 11.5.1SU2 Can't Add Node

2017-08-09 Thread Anthony Holloway
I've been noticing a higher rate of fresh installs failing in about the last 18 months or so. I don't feel like opening a TAC case every time, because most of the time, I get the servers before the distributor even sends the smartnet stuff over, and CIN is pretty hard core about not letting me ope