Hi guys,
Crossposting here possibly for some of you.
This tool is truly awesome. IMHO - If we all get on board, this will definitely
help drastically decrease time to resolve TAC cases.
I'm sure that will benefit us all!
This works to collect pretty much everything TAC needs - i.e. you can shelv
Never heard of it. Looks like we're all learning something new from the
list today. Thanks for sharing.
On Wed, Jun 3, 2020 at 7:54 PM Tim Smith wrote:
> Hi guys,
>
> Crossposting here possibly for some of you.
> This tool is truly awesome. IMHO - If we all get on board, this will
> definitely
Just had my first TAC case with it... along with Cisco Intersight, TAC
responded that they were pulling logs from UCS and CUCM and I didn't have
to do anything at all... now, if I could just get it to talk to UCCX...
Jonathan
On Wed, Jun 3, 2020 at 11:39 PM Anthony Holloway <
avholloway+cisco-v.
.
Did my account team get that wrong?
From: cisco-voip On Behalf Of Jonathan
Charles
Sent: Friday, October 22, 2021 11:11 AM
To: Anthony Holloway
Cc: cisco-voip voyp list
Subject: Re: [cisco-voip] Cisco Webex Serviceability Connector
CAUTION: This email originated from outside of the University
anybody.
>
>
>
> Did my account team get that wrong?
>
>
>
> *From:* cisco-voip *On Behalf Of
> *Jonathan
> Charles
> *Sent:* Friday, October 22, 2021 11:11 AM
> *To:* Anthony Holloway
> *Cc:* cisco-voip voyp list
> *Subject:* Re: [cisco-voip] Cisco Webex
Awesome hey :)
When I did it - I don't think UCCX was an option.
Will be great if it is now.. but I haven't had a look for a while.
Will check it out.
Let us know if you get it going.
On Sat, 23 Oct 2021 at 01:48, Jonathan Charles wrote:
> Not sure, the instructions say UCCX on the Enterprise
Assuming it’s using the rtmt serviceability connection it would need an
admin user account created in app admin to function
On Sun, Oct 24, 2021 at 6:07 PM Tim Smith wrote:
> Awesome hey :)
>
> When I did it - I don't think UCCX was an option.
> Will be great if it is now.. but I haven't had a l
Yep, added that, opened a TAC case, and I am still waiting
On Mon, Oct 25, 2021 at 8:56 AM Tanner Ezell wrote:
> Assuming it’s using the rtmt serviceability connection it would need an
> admin user account created in app admin to function
>
> On Sun, Oct 24, 2021 at 6:07 PM Tim Smith wrote: