No crash report generated

2011-07-23 Thread Ryan Joseph
I'm trying to debug a crash with a user but there is no crash report to be found in Console.app and I was curious what would cause a crash to not generate a report. I have noticed in the past sometimes crashes happen without reports also and without them I have basically no information to go on

Re: No crash report generated

2011-07-23 Thread Jerry Krinock
On 2011 Jul 23, at 06:28, Ryan Joseph wrote: I'm trying to debug a crash with a user but there is no crash report to be found in Console.app What does the word crash mean to this user? Any ideas or suggestions? Don't annoy users by asking them to be computer techs, and don't rely on

Re: No crash report generated

2011-07-23 Thread Gary L. Wade
Off the top of my head, an uncaught exception does not produce a crash report although it's a crash for all purposes to a user. - Gary L. Wade (Sent from my iPhone) On Jul 23, 2011, at 6:28 AM, Ryan Joseph r...@thealchemistguild.com wrote: I'm trying to debug a crash with a user but there is

Re: No crash report generated

2011-07-23 Thread Ryan Joseph
That must be correct because the console did report that much (EAccessViolation which means invalid memory was accessed). If these can not generate crash reports then it's hard to say when can be done. Thanks. On Jul 23, 2011, at 2:29 PM, Gary L. Wade wrote: Off the top of my head, an