Re: [Cooker] bug-reporting FAQs (was: 9.1...Delayed)

2003-03-12 Thread Duncan
On Mon 10 Mar 2003 19:26, Ben Reser posted as excerpted below: > Fact is the documentation does decrease questions. But it will never > eliminate them entirely. It would be much easier if when people asked > commonly asked questions we could direct them to concisely written > documents, rather th

Re: [Cooker] bug-reporting FAQs (was: 9.1...Delayed)

2003-03-11 Thread Ben Reser
On Mon, Mar 10, 2003 at 06:26:36PM -0800, Ben Reser wrote: > Fact is the documentation does decrease questions. But it will never > eliminate them entirely. It would be much easier if when people asked > commonly asked questions we could direct them to concisely written > documents, rather than t

Re: [Cooker] bug-reporting FAQs (was: 9.1...Delayed)

2003-03-11 Thread Guillaume Cottenceau
Ben Reser <[EMAIL PROTECTED]> writes: > On Fri, Mar 07, 2003 at 12:56:21PM +0100, Guillaume Cottenceau wrote: > > I'm personally skeptical about FAQ's and such documentation, > > because so many people plain ignore documentation in favor of > > asking questions (many different projects of mine sho

Re: [Cooker] bug-reporting FAQs (was: 9.1...Delayed)

2003-03-10 Thread Ben Reser
On Tue, Mar 11, 2003 at 03:37:33PM +1300, Jason Greenwood wrote: > However, the newbie and expert lists help alleviate this by recycling > the knowlege passed down from developers and Mandrake itself. Sometimes, > a little encouragement from a fellow user goes a long way too IMHO. But that is en

Re: [Cooker] bug-reporting FAQs (was: 9.1...Delayed)

2003-03-10 Thread Jason Greenwood
However, the newbie and expert lists help alleviate this by recycling the knowlege passed down from developers and Mandrake itself. Sometimes, a little encouragement from a fellow user goes a long way too IMHO. Ben Reser wrote: On Fri, Mar 07, 2003 at 12:56:21PM +0100, Guillaume Cottenceau

Re: [Cooker] bug-reporting FAQs (was: 9.1...Delayed)

2003-03-10 Thread Ben Reser
On Fri, Mar 07, 2003 at 12:56:21PM +0100, Guillaume Cottenceau wrote: > I'm personally skeptical about FAQ's and such documentation, > because so many people plain ignore documentation in favor of > asking questions (many different projects of mine show). You know > that I've even written the cooke

Re: [Cooker] bug-reporting FAQs (was: 9.1...Delayed)

2003-03-07 Thread N Smethurst
Le Vendredi 7 Mars 2003 12:56, Guillaume Cottenceau a écrit : > I'm personally skeptical about FAQ's and such documentation, > because so many people plain ignore documentation in favor of > asking questions (many different projects of mine show). You know > that I've even written the cooker-FAQ an

Re: [Cooker] bug-reporting FAQs (was: 9.1...Delayed)

2003-03-07 Thread Guillaume Cottenceau
Leon Brooks <[EMAIL PROTECTED]> writes: > On Thursday 06 March 2003 11:47 pm, Guillaume Cottenceau wrote: > > For install problems, many of them are duplicate: some we set as > > duplicate, some we ignore; many don't provide enough information, > > some of them we ask info some we ignore because w

Re: [Cooker] bug-reporting FAQs (was: 9.1...Delayed)

2003-03-06 Thread Leon Brooks
On Thursday 06 March 2003 11:47 pm, Guillaume Cottenceau wrote: > For install problems, many of them are duplicate: some we set as > duplicate, some we ignore; many don't provide enough information, > some of them we ask info some we ignore because we suppose it > would cost too much time to get th

Re: [Cooker] bug reporting

2002-10-19 Thread David Walser
--- Warly <[EMAIL PROTECTED]> wrote: > I think that I will also forward bug report on > cooker, so that we can > discuss on this mailing list with the bug in cc, and > the comments will be > added to the bug. Moreover, cooker member will be > able to confirm, invalidate > or set the bug as fixed wi

Re: [Cooker] bug reporting

2002-10-19 Thread Warly
Sascha Noyes <[EMAIL PROTECTED]> writes: > Hi > > What has been decided by the Mandrake team regarding bug reporting? Is the > present mess of: > > drakbug (http://drakbug.mandrakesoft.com/) > bugzilla > mandrake expert > cooker mailing list > > going to continue? The only advertized bug reporti

Re: [Cooker] bug reporting

2002-10-18 Thread Igor Izyumin
On Friday 18 October 2002 12:38 pm, Pascal Terjan wrote: > Sascha Noyes wrote: > >-BEGIN PGP SIGNED MESSAGE- > >Hash: SHA1 > > > >Hi > > > >What has been decided by the Mandrake team regarding bug reporting? Is the > >present mess of: > > > >drakbug (http://drakbug.mandrakesoft.com/) > >bug

Re: [Cooker] bug reporting

2002-10-18 Thread Pascal Terjan
Sascha Noyes wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi What has been decided by the Mandrake team regarding bug reporting? Is the present mess of: drakbug (http://drakbug.mandrakesoft.com/) bugzilla mandrake expert cooker mailing list going to continue What I think is the curr

[Cooker] bug reporting

2002-10-18 Thread Sascha Noyes
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Hi What has been decided by the Mandrake team regarding bug reporting? Is the present mess of: drakbug (http://drakbug.mandrakesoft.com/) bugzilla mandrake expert cooker mailing list going to continue? Thank you, Sascha Noyes -BEGIN PGP SIGNA