Ben Reser <[EMAIL PROTECTED]> writes:

> On Fri, Mar 07, 2003 at 12:56:21PM +0100, Guillaume Cottenceau wrote:
> > I'm personally skeptical about FAQ's and such documentation,
> > because so many people plain ignore documentation in favor of
> > asking questions (many different projects of mine show). You know
> > that I've even written the cooker-FAQ and maintained the mdk-rpm
> > howto, so I guess I can voice up :).
> 
> This is faulty logic.  You are assuming that because some people refuse
> to read documentation that all people do.  That's just not reality.  The
> Mandrake RPM Howto is an invaluable resource.  I use it on a regular
> basis.  I direct people to it on a regular basis.  It would be far more
> useful if it was kept current and included details on things like
> mklibname etc...
>
> Fact is the documentation does decrease questions.  But it will never
> eliminate them entirely.  It would be much easier if when people asked
> commonly asked questions we could direct them to concisely written
> documents, rather than typing the answers out again over and over and
> over again.

I agree on the fundamentals of your reasoning. I'm just a bit
"tired" because of much recurrent questions, but of course you're
right.

-- 
Guillaume Cottenceau - http://people.mandrakesoft.com/~gc/

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