Re: DISS project hosting (was: contacting Debian is too easy to get wrong)

2017-10-22 Thread Katy Tolsen
@ Butterfly, I find it rather ironic that at the exact moment I was importing the project to GitLab I get a message in the development channel from my bot saying you starred the Github repository, only to come into my gmail and notify Ben of the change and I see you ask this within seconds of me

Re: DISS project hosting (was: contacting Debian is too easy to get wrong)

2017-10-22 Thread Cindy-Sue Causey
On 10/22/17, Katy Tolsen <2ndlifek...@gmail.com> wrote: > On 21-Oct-2017 Ben Finney Wrote: > >>In its early days, can I convince you to move the project away from >>the proprietary GitHub silo? > > Absolutely, and I see these as legitimate concerns. I had quite a hard > time getting things like

Re: DISS project hosting (was: contacting Debian is too easy to get wrong)

2017-10-22 Thread Katy Tolsen
On 21-Oct-2017 Ben Finney wrote: > I would love to contribute – I have the Python skills you discuss, and > recognise the problem you're solving – once the project is on a > free-software platform where I can in good conscience maintain an > account. I've imported the project to

Re: DISS project hosting (was: contacting Debian is too easy to get wrong)

2017-10-22 Thread Katy Tolsen
On 21-Oct-2017 Ben Finney Wrote: >In its early days, can I convince you to move the project away from >the proprietary GitHub silo? Absolutely, and I see these as legitimate concerns. I had quite a hard time getting things like GitHub webhooks to post to the channel and I am not a fan of GitHub

DISS project hosting (was: contacting Debian is too easy to get wrong)

2017-10-21 Thread Ben Finney
On 21-Oct-2017, Katy Tolsen wrote: > I think the project I've started may be the answer to this as well > as many other support issues that plague our system. Thank you for starting this project. > However we need a lot of help to make this happen. Agreed. In its early days, can I convince you

Re: Re: contacting Debian is too easy to get wrong

2017-10-21 Thread Katy Tolsen
Paul Wise writes: Ben Finney writes: This causes various problems, including: I agree with your assessment of the problems. Create a new contact.debian.org service to help people find the right contact for their queries before they make contact.

Re: contacting Debian is too easy to get wrong

2017-04-05 Thread alberto fuentes
On Tue, Mar 21, 2017 at 5:23 PM, Zlatan Todoric wrote: > So we admit that we have this places but we just want to pile more > places so people can find thing. Why not just finally sit down, remove > our head from hackerish thinking and say - our landing page (debian.org) > is

Re: contacting Debian is too easy to get wrong

2017-03-21 Thread Paul Wise
On Wed, Mar 22, 2017 at 2:50 AM, Ritesh Raj Sarraf wrote: > When a user asks for a question, most usually end up on a web forum. > Developers > mostly prefer monitoring hand-picked mailing lists only. That's where the > disconnect is, in my opinion. IIRC Fedora solved this with mailman3 and

Re: contacting Debian is too easy to get wrong

2017-03-21 Thread Charles Plessy
Le Tue, Mar 21, 2017 at 12:01:06PM +0800, Paul Wise a écrit : > > I've noticed that it is far too easy for folks unfamiliar with Debian > to contact the wrong addresses for their queries. I expect all of the > Debian teams with @debian.org aliases have found something similar. > > This causes

Re: contacting Debian is too easy to get wrong

2017-03-21 Thread Russ Allbery
Ian Jackson <ijack...@chiark.greenend.org.uk> writes: > Ritesh Raj Sarraf writes ("Re: contacting Debian is too easy to get wrong"): >> When a user asks for a question, most usually end up on a web >> forum. Developers mostly prefer monitoring hand-picked mail

Re: contacting Debian is too easy to get wrong

2017-03-21 Thread Ian Jackson
Ritesh Raj Sarraf writes ("Re: contacting Debian is too easy to get wrong"): > When a user asks for a question, most usually end up on a web > forum. Developers mostly prefer monitoring hand-picked mailing lists > only. That's where the disconnect is, in my opinion. > >

Re: contacting Debian is too easy to get wrong

2017-03-21 Thread Ben Finney
Paul Wise writes: > This causes various problems, including: I agree with your assessment of the problems. > Create a new contact.debian.org service to help people find the right > contact for their queries before they make contact. It seems to me that this would add another

Re: contacting Debian is too easy to get wrong

2017-03-21 Thread Ritesh Raj Sarraf
On Tue, 2017-03-21 at 16:30 +0800, Paul Wise wrote: > > For specific (package) questions, assign to Individuals/Teams just like bug > > reports. > > These should go to one of our support channels, package maintainers > are for maintaining software/packages rather than answering questions. > >

Re: contacting Debian is too easy to get wrong

2017-03-21 Thread juliette Belin
2017-03-21 17:41 GMT+01:00 Don Armstrong : > On Tue, 21 Mar 2017, Paul Wise wrote: > > On Tue, Mar 21, 2017 at 3:36 PM, Ritesh Raj Sarraf wrote: > > > > > Yes. This would be great. An online form, that anyone could use to ask > a > > > question would be nice. > > > > We already

Re: contacting Debian is too easy to get wrong

2017-03-21 Thread Don Armstrong
On Tue, 21 Mar 2017, Paul Wise wrote: > On Tue, Mar 21, 2017 at 3:36 PM, Ritesh Raj Sarraf wrote: > > > Yes. This would be great. An online form, that anyone could use to ask a > > question would be nice. > > We already have places to ask questions but people don't know how to > find the right

Re: contacting Debian is too easy to get wrong

2017-03-21 Thread Zlatan Todoric
ls/Teams just like bug >> reports. > These should go to one of our support channels, package maintainers > are for maintaining software/packages rather than answering questions. > > https://www.debian.org/support That is already on our landing page and your subject says "con

Re: contacting Debian is too easy to get wrong

2017-03-21 Thread Paul Wise
On Tue, Mar 21, 2017 at 3:36 PM, Ritesh Raj Sarraf wrote: > Yes. This would be great. An online form, that anyone could use to ask a > question would be nice. We already have places to ask questions but people don't know how to find the right one. The service or web page I proposed would only be

Re: contacting Debian is too easy to get wrong

2017-03-21 Thread Ritesh Raj Sarraf
Hello Paul, On Tue, 2017-03-21 at 12:01 +0800, Paul Wise wrote: > Hi all, > > When I was a press team assistant and with the various DSA addresses, > I've noticed that it is far too easy for folks unfamiliar with Debian > to contact the wrong addresses for their queries. I expect all of the >

contacting Debian is too easy to get wrong

2017-03-20 Thread Paul Wise
Hi all, When I was a press team assistant and with the various DSA addresses, I've noticed that it is far too easy for folks unfamiliar with Debian to contact the wrong addresses for their queries. I expect all of the Debian teams with @debian.org aliases have found something similar. This