> We just cam out with a policy to add our helpdesk phone number to the
> headers telling them to ask for the mail administrator if they do not get
an
> email response.
This is a good option, providing they know how to get to the headers...
The false positives we get are usually from the totally
an
> Sent: Tuesday, June 24, 2003 10:44 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [Declude.JunkMail] Whitelisting problems
>
>
> We've set up ours so that postmaster gets the same tests as everyone
> else. I've set up an email account with hotmail and in the body of the
>
We've set up ours so that postmaster gets the same tests as everyone
else. I've set up an email account with hotmail and in the body of the
bounce message tell the sender that if they are a real person they can
email me at the hotmail account. I then either help them fix the
problem (if it's
We quit whitelisting the postmaster for this reason several weeks ago.
Our (unstated policy): if you get no reply, try some other email program
that isn't known as a spammer (Hey, it works for AOL! -- and no, please
don't start on that again).
Mail that is legit seems to get thru ok, spam to the
Yes, that is a problem.
Ideally, the "postmaster" should be white listed "conditionally" - e.g., if
it is the ONLY recipient, then it is white listed - however, if the email
has multiple recipient, then it is not white listed.
I could then add this to our "email policy" and any automated notice