RE: [Declude.JunkMail] Whitelisting problems

2003-06-24 Thread Andy Schmidt
Yes, that is a problem. Ideally, the postmaster should be white listed conditionally - e.g., if it is the ONLY recipient, then it is white listed - however, if the email has multiple recipient, then it is not white listed. I could then add this to our email policy and any automated notices: if

RE: [Declude.JunkMail] Whitelisting problems

2003-06-24 Thread Karen D. Oland
We quit whitelisting the postmaster for this reason several weeks ago. Our (unstated policy): if you get no reply, try some other email program that isn't known as a spammer (Hey, it works for AOL! -- and no, please don't start on that again). Mail that is legit seems to get thru ok, spam to the

Re: [Declude.JunkMail] Whitelisting problems

2003-06-24 Thread Susan Duncan
We've set up ours so that postmaster gets the same tests as everyone else. I've set up an email account with hotmail and in the body of the bounce message tell the sender that if they are a real person they can email me at the hotmail account. I then either help them fix the problem (if it's

RE: [Declude.JunkMail] Whitelisting problems

2003-06-24 Thread Kevin Bilbee
, June 24, 2003 10:44 AM To: [EMAIL PROTECTED] Subject: Re: [Declude.JunkMail] Whitelisting problems We've set up ours so that postmaster gets the same tests as everyone else. I've set up an email account with hotmail and in the body of the bounce message tell the sender that if they are a real

Re: [Declude.JunkMail] Whitelisting problems

2003-06-24 Thread Sheldon Koehler
We just cam out with a policy to add our helpdesk phone number to the headers telling them to ask for the mail administrator if they do not get an email response. This is a good option, providing they know how to get to the headers... The false positives we get are usually from the totally