I also see this in Ubuntu 20.04 Gnome. I have installed my Brother
HL-L3270CDW printer using the official driver, for all features to be
available:
https://support.brother.com/g/b/producttop.aspx?c=us=en=hll3270cdw_us_eu_as
Now, if I open the "Printers" dialogue, the manually installed Brother
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: cups (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1931612
Hello again, Timur,
Thanks for pushing this upstream. In your first post you
said:
> Applications that have their own print dialog box do not
> have this problem. For example, Firefox shows only my
> printer once. Same thing with Libre Office.
LibreOffice gets all its print dialog entries via
The GTK developers tell me that this is fixed in the latest version of
libgtk. How do I upgrade libgtk to the latest version on Ubuntu 20.04?
Is there a way I can pull in an update for just this package from a
newer version of Ubuntu, without breaking everything else?
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https://gitlab.gnome.org/GNOME/gtk/-/issues/4025 filed
Thanks for triaging this bug.
** Bug watch added: gitlab.gnome.org/GNOME/gtk/-/issues #4025
https://gitlab.gnome.org/GNOME/gtk/-/issues/4025
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> "systemctl stop cups" removes the wrong entry -- the
> one that actually works. So now I can't print any more.
That's because that entry is controlled by cups. The
other one isn't. As I said, cups is not involved in
producing the duplicate entry. File a bug against GTK.
systemctl start
"systemctl stop cups" removes the wrong entry -- the one that actually
works. So now I can't print any more.
Interestingly, "systemctl start cups" does not restore the printer.
Looks like I will have to reboot now to restore printing.
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Correction; the second entry disappears.
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Title:
Print dialog box shows same printer twice
Status in cups package in Ubuntu:
New
The print dialog box is generated GTK. The Printers system setup
dialog is probably generated by Qt.
Stop cups:
systemctl stop cups
Which entry remains in the GTK print dialog box?
I would guess - the first one. Therefore cups is not involved
in its display.
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This bug is a little different because the Printers system setting only
shows one printer. See attached screenshot. So even though I have only
one printer configured, it shows up twice in the actual print dialog
box.
Also, I'm using Kubuntu.
** Attachment added: "Screenshot of printer system
This very probably not a bug in cups or any other printing package,
but a GTK bug. See
https://forums.linuxmint.com/viewtopic.php?f=51=348963
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** Package changed: ubuntu => cups (Ubuntu)
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https://bugs.launchpad.net/bugs/1931612
Title:
Print dialog box shows same printer twice
Status in cups package in Ubuntu:
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