Hi guys, I would like to remove the field 'Time units (work units)' on
the screen for new phone ticket it is possible via sysconfig?
--
Rocco Tocci
Application Architect
Strada Prov. 1 BariModugno n. 4
70123 Bari Italy
Tel. +39 0803855483
TBS IT – Telematic Biomedical Services Srl a socio
Hi Rocco,
On Wed, Oct 17, 2012 at 11:15 AM, Rocco Tocci rocco.to...@tbsit.com wrote:
Hi guys, I would like to remove the field 'Time units (work units)' on the
screen for new phone ticket it is possible via sysconfig?
Check the setting Ticket::Frontend::AccountTime in SysConfig.
--
Mike
Hi Rocco,
I think this link will be useful to you...
http://doc.otrs.org/3.1/en/html/dynamicfields-configuration.html#dynamicfields-configuration-datetime
Regards,
Anup
On Wed, Oct 17, 2012 at 5:46 PM, Michiel Beijen michiel.bei...@otrs.comwrote:
Hi Rocco,
On Wed, Oct 17, 2012 at 11:15