Re: Resolving/Closing JIRA issues

2007-11-01 Thread Ted Husted
I don't know if it makes any practical difference, but I wonder if we should decide to use either "Resolved" or "Closed", but not both. Right now, we seem to be using either/or, willy-nilly. Following up on Don's observations, my preferences would be to keep it simple and just use Resolved and for

Re: Resolving/Closing JIRA issues

2007-08-09 Thread Paul Benedict
The problem is that there is no real way for the reporter to evaluate it. Yeah, you can go build the snapshot, but that would be a very dedicated reporter. If we setup nightly snapshots of Struts, I think perhaps, you could have a purpose between Resolved vs. Closed. Paul On 8/9/07, Antonio Petre

Re: Resolving/Closing JIRA issues

2007-08-09 Thread Antonio Petrelli
2007/8/9, Dale Newfield <[EMAIL PROTECTED]>: > Does JIRA send email to the reporter when the issue is marked resolved? Yes > If we could just alter that email to encourage them to re-evaluate and > close... > > ...but I agree there's not a huge up side to that. This kind of collaboration is ve

Re: Resolving/Closing JIRA issues

2007-08-09 Thread Dale Newfield
Ted Husted wrote: As Don mentioned, a closed status is useful when there are two distinct groups handling the same ticket, since ti tells us that the second group signed-off. But, since we don't have that kind of workflow, I don't see any practical reason for us to use closed. Well, we could en

Re: Resolving/Closing JIRA issues

2007-08-09 Thread James Mitchell
+1 from me -- James Mitchell On Aug 9, 2007, at 10:18 AM, Ted Husted wrote: On 8/9/07, Jeff Turner <[EMAIL PROTECTED]> wrote: Let me know if the Struts devs prefer to keep Closed issues uneditable. +1 for editing. Thanks Jeff! --

Re: Resolving/Closing JIRA issues

2007-08-09 Thread Ted Husted
On 8/9/07, Jeff Turner <[EMAIL PROTECTED]> wrote: > Let me know if the Struts devs prefer to keep Closed issues uneditable. +1 for editing. Thanks Jeff! - To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail

Re: Resolving/Closing JIRA issues

2007-08-09 Thread Ted Husted
Speaking as a RM, unless there is a clear technical advantage that saves us work in some way, I don't see the point in adding yet-another step to the process. As Don mentioned, a closed status is useful when there are two distinct groups handling the same ticket, since ti tells us that the second g

Re: Resolving/Closing JIRA issues

2007-08-09 Thread Antonio Petrelli
2007/8/9, Paul Benedict <[EMAIL PROTECTED]>: > > Would anyone find it valuable to remove either Resolved or Closed? Is that > even possible? I don't object to getting rid of one. What do you think Don > and Antonio? I don't know... The concept of "close when it's released" it's useful: if you se

Re: Resolving/Closing JIRA issues

2007-08-09 Thread Paul Benedict
Would anyone find it valuable to remove either Resolved or Closed? Is that even possible? I don't object to getting rid of one. What do you think Don and Antonio? On 8/9/07, Jeff Turner <[EMAIL PROTECTED]> wrote: > > On Thu, Aug 09, 2007 at 03:32:43PM +1000, Don Brown wrote: > > I believe the trad

Re: Resolving/Closing JIRA issues

2007-08-08 Thread Jeff Turner
On Thu, Aug 09, 2007 at 03:32:43PM +1000, Don Brown wrote: > I believe the traditional purpose of the "closed" state is for a QA > department, so they can mark the issues they have verified to be > fixed. In Struts, I don't think we really do that, and while we do > informal code reviews (commit e

Re: Resolving/Closing JIRA issues

2007-08-08 Thread Don Brown
I believe the traditional purpose of the "closed" state is for a QA department, so they can mark the issues they have verified to be fixed. In Struts, I don't think we really do that, and while we do informal code reviews (commit emails), we certainly don't require formal test documents that verif

Re: Resolving/Closing JIRA issues

2007-08-08 Thread Paul Benedict
According to JIRA: *Resolved = *A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed. ***Closed = *The issue is considered finished, the resolution is correct. Issues which are not closed can be reopened. That seems pretty pr

Re: Resolving/Closing JIRA issues

2007-08-08 Thread Ted Husted
Is there any practical advantage to closing a resolved issue after a release? On 8/7/07, Paul Benedict <[EMAIL PROTECTED]> wrote: > Don, the PITA truth is the only reason why I use Resolved up to a release. > :-) > > On 8/7/07, Don Brown <[EMAIL PROTECTED]> wrote: > > > > My 2c is I don't see any

Re: Resolving/Closing JIRA issues

2007-08-07 Thread Paul Benedict
Don, the PITA truth is the only reason why I use Resolved up to a release. :-) On 8/7/07, Don Brown <[EMAIL PROTECTED]> wrote: > > My 2c is I don't see any practical value in resolved/closed. They are > functionally the same thing, only closed is a PITA because to change > it, you have to reopen

Re: Resolving/Closing JIRA issues

2007-08-07 Thread Don Brown
My 2c is I don't see any practical value in resolved/closed. They are functionally the same thing, only closed is a PITA because to change it, you have to reopen it. I know many orgs have workflows where the two states mean very different things, but for Struts, I think it would be overkill. Sti

Re: Resolving/Closing JIRA issues

2007-08-07 Thread Paul Benedict
I have been doing the same: resolving when finishing the issue and then closing once the release is finished. On 8/7/07, Niall Pemberton <[EMAIL PROTECTED]> wrote: > > On 8/7/07, Antonio Petrelli <[EMAIL PROTECTED]> wrote: > > 2007/8/7, James Mitchell <[EMAIL PROTECTED]>: > > > > > > That makes se

Re: Resolving/Closing JIRA issues

2007-08-07 Thread Niall Pemberton
On 8/7/07, Antonio Petrelli <[EMAIL PROTECTED]> wrote: > 2007/8/7, James Mitchell <[EMAIL PROTECTED]>: > > > > That makes sense to me. I don't remember what the decision was on > > that. I think this has more to do with making the release managers > > life easier than policy per se. > > > > I can

Re: Resolving/Closing JIRA issues

2007-08-07 Thread Antonio Petrelli
2007/8/7, James Mitchell <[EMAIL PROTECTED]>: > > That makes sense to me. I don't remember what the decision was on > that. I think this has more to do with making the release managers > life easier than policy per se. > > I can reopen and resolve if needed. It wasn't an "accusation" for your p

Re: Resolving/Closing JIRA issues

2007-08-07 Thread James Mitchell
That makes sense to me. I don't remember what the decision was on that. I think this has more to do with making the release managers life easier than policy per se. I can reopen and resolve if needed. -- James Mitchell On Aug 7, 2007, at 10:03 AM, Antonio Petrelli wrote: Hi all! Just

Resolving/Closing JIRA issues

2007-08-07 Thread Antonio Petrelli
Hi all! Just a (maybe stupid) question: what is the policy about resolving/closing issues? At Tiles, we resolve issues when we finish committing, and close them once a vote has been positive for a release. Thoughts? Antonio - To