A little Linux humor from another list

2011-02-26 Thread David Kramer
http://www.boygenius.com/tfinney/jeopardy.jpg ___ Discuss mailing list Discuss@blu.org http://lists.blu.org/mailman/listinfo/discuss

Re: Help Desk Software

2011-02-26 Thread Rich Braun
Chris O'Connell asked: > Thanks for the advice. So the JIRA $10 is a one time purchase price per > module allowing you to install on your own server? Yes, you can google for Atlassian starter license: it's for your own Linux (or Mac or Windows) server, as opposed to the hosted-app product that a

Three Days with NOOKcolor

2011-02-26 Thread Richard Pieri
I had some money left over from my tax returns so I figured why not obtain one of these. The stock OS is based on Android 2.1 (Eclair) with some customizations made by B&N. The nutshell version is that the company wants a closed environment to deliver a high-quality reader, and the devs there

Re: Help Desk Software

2011-02-26 Thread Chris O'Connell
Hi Rich, Thanks for the advice. So the JIRA $10 is a one time purchase price per module allowing you to install on your own server? Thanks, --Chris On Sat, Feb 26, 2011 at 12:37 PM, Rich Braun wrote: > I swear by JIRA and its cousins from Atlassian Software. Not free but one > really cool t

SQL-Lite / PHP question

2011-02-26 Thread johnmalloy
A colleague of mine if developing a Client/.Server app using Ubuntu 9.10 He is running into versioning errors with SQL-Lite / PHP. app-cache search commands have not worked (but we may not not doing this properly. Has anyone had experience with this? Please let know what other details are

Re: Help Desk Software

2011-02-26 Thread Rich Braun
I swear by JIRA and its cousins from Atlassian Software. Not free but one really cool thing is that the company sells each of its major packages for US$10, perpetually licensed for up to 10 users. I now use JIRA at home to keep all my notes and task-list items for personal development work. I su

Re: Help Desk Software

2011-02-26 Thread Jerry Feldman
On 02/26/2011 10:50 AM, Richard Pieri wrote: > On Feb 26, 2011, at 8:26 AM, Chris O'Connell wrote: >> Sorry, I meant change control, like tracking hardware, software and other >> changes to systems or softwares. > Yep, that's change management. If you're looking for the whole ITIL stack > then th

Re: Help Desk Software

2011-02-26 Thread Richard Pieri
On Feb 26, 2011, at 8:26 AM, Chris O'Connell wrote: > > Sorry, I meant change control, like tracking hardware, software and other > changes to systems or softwares. Yep, that's change management. If you're looking for the whole ITIL stack then there isn't a whole lot on the open source front.

Re: Help Desk Software

2011-02-26 Thread Matt Shields
On Fri, Feb 25, 2011 at 7:14 PM, Chris O'Connell wrote: > Can anyone recommend some open source help desk software? > > Obviously the software should be web based. I also want to be able to run > reports about closed items, open items, and who is assigned to what. > __

Re: Help Desk Software

2011-02-26 Thread Chris O'Connell
Sorry, I meant change control, like tracking hardware, software and other changes to systems or softwares. I have a primitive form of change control tracking built into the customer DB I wrote. This allows me to look historically at any changes/problems a particular resource has ever had. Came i

Re: Help Desk Software

2011-02-26 Thread Jerry Feldman
On 02/26/2011 08:05 AM, Chris O'Connell wrote: > Thanks Guys. I guess I should have included more information in my > original posting. The organization is structured in a very > decentralized way. The United States is broken up into 9 regions > called Provinces. Each Province has one IT guy o

X crashes with SSID Broadcast turned off

2011-02-26 Thread edwardp
My laptop has Xubuntu 10.10 installed (Ubuntu with XFCE desktop). With the SSID Broadcast turned off at the router (the Netgear I recently purchased), once logged into the desktop, it (X?) crashes and returns to the login screen. Before the actual crash occurred each time, the network-manager

Re: Help Desk Software

2011-02-26 Thread Chris O'Connell
Thanks Guys. I guess I should have included more information in my original posting. The organization is structured in a very decentralized way. The United States is broken up into 9 regions called Provinces. Each Province has one IT guy or girl. Presently we don't communicate among one anothe

Re: Help Desk Software

2011-02-26 Thread Jerry Feldman
On 02/25/2011 07:14 PM, Chris O'Connell wrote: > Can anyone recommend some open source help desk software? > > Obviously the software should be web based. I also want to be able to run > reports about closed items, open items, and who is assigned to what. > RT has been discussed before. http://bes