Re: [IxDA Discuss] Hotel Websites: Flagship User Experience

2008-07-04 Thread Daniel Szuc
John suggest you can also think about what makes the booking process that little bit special? Is it something the customer receives on arriving at the hotel (box of chocolates etc), is it sending a map of the area and eating places around, is it a % off the next visit, is it a free

Re: [IxDA Discuss] Any good example of good user experiences design in broadband providers websites?

2008-07-04 Thread Daniel Szuc
Angelo: Before providing a list of sites or designs - what key questions do you think people would have of broadband providers before arriving at their home page? What are the types of things they would want to be able to do through the web site? (before visiting a shop?) rgds, Dan . . . . .

[IxDA Discuss] Compared to What?

2008-07-04 Thread Jens Meiert
Feeling free to blatantly point to my own take on Compared to What?, http://meiert.com/en/blog/20080703/compared-to-what/. I understand this concept's root in information design, but worry about the supposed fact that not only many designs, but rather news sources fail in answering that question.

Re: [IxDA Discuss] Compared to What?

2008-07-04 Thread Steve Baty
Jens, Interesting article. I've posted a (rather lengthy, sorry) comment, but was very happy to read your post. Steve 2008/7/4 Jens Meiert [EMAIL PROTECTED]: Feeling free to blatantly point to my own take on Compared to What?, http://meiert.com/en/blog/20080703/compared-to-what/. I

Re: [IxDA Discuss] Error Messages (Was: Hiding and Disabling MenuItems)

2008-07-04 Thread Filipe Levi
I had this problem yesterday with Google Video Uploader. The login window has a 'Submit' button which stays disabled till the user types the first digit of his/her password (I had asked it to remember my username). It looked strange and took me an unnecessary effort to realize it was not broken!

Re: [IxDA Discuss] Remote card sort

2008-07-04 Thread Filipe Levi
Tangent: what is your opinion on performing card sorting one-to-one individually vs in a group? ... *Individually* Pro: you can get a better picture of individuals' mental models Con: usual amount of time to compare all the sortings *In a group* Pro: you can take advantage of the consensus

Re: [IxDA Discuss] Usability evaluation in a day

2008-07-04 Thread Filipe Levi
Some years ago when usability was a strange word in Brazil and we didn't have the time or budget to perform traditional user testing, a colleague and I run a series of usabilty tests in field for a dozen cellphone games, spending one day for each game. In the mornings, we went to public places

Re: [IxDA Discuss] visual design and card sort tool - help!

2008-07-04 Thread jalton
Sorry, strike that. Hadn't read in detail. Apologies. On Jul 3, 10:25 am, jalton [EMAIL PROTECTED] wrote: Check outhttp://www.websort.net/ On May 14, 1:52 pm, Gomez, Marla A [EMAIL PROTECTED] wrote: We are looking to do a visualcardsortwith users that are geographically dispersed across

Re: [IxDA Discuss] Remote card sort

2008-07-04 Thread jalton
This is perfect. Thank you, Steve. John On Jul 3, 2:47 pm, [EMAIL PROTECTED] wrote: Reasons to do a card sort in person: I want rich, qualitative feedback from participants; I am combining the card sort with other tasks/activities. In person card sorts are useful If you are trying to learn

Re: [IxDA Discuss] Error Messages (Was: Hiding and Disabling MenuItems)

2008-07-04 Thread Josh Powell
Inline validation is the best way to go, but the user could still not enter anything and see that the form is disabled and wonder why. but that is a better trade off then having a button they can press which doesn't work. better to prevent errors then allow them and then message about them later.

Re: [IxDA Discuss] Error Messages (Was: Hiding and Disabling Menu Items)

2008-07-04 Thread Josh Powell
Paul Eisen said: When the airline industry decided to address safety incidents by thinking of them as systems design issues rather than that recurring scapegoat called human error, the industry became much more effective at eliminating bad consequences resulting from unexpected incidents. I

[IxDA Discuss] IxDA Discussion Is UCD Really Broken?

2008-07-04 Thread Thomas Petersen
Id say yes UCD is broken and have always been. Personally I close to hate everything about that approach. The reason why it's broken is manifold, but primarily the problem is that most people who are proponents of it is either managers who are trying to find a way to secure their position

Re: [IxDA Discuss] visual design and card sort tool - help!

2008-07-04 Thread Terry Fitzgerald
Try www.optimalusability.com On 7/3/08, jalton [EMAIL PROTECTED] wrote: Check out http://www.websort.net/ On May 14, 1:52 pm, Gomez, Marla A [EMAIL PROTECTED] wrote: We are looking to do a visualcardsortwith users that are geographically dispersed across the globe. Ideally, we want to find

Re: [IxDA Discuss] IxDA Discussion Is UCD Really Broken?

2008-07-04 Thread Sebi Tauciuc
Hmm, and I hoped the discussion was over...At least it would have been nice to keep it under the same thread - don't see the reason to open a new one (except that messages here might get more visibility, since the other thread is, well, packed? ) Personally, I don't see why we need to make such

Re: [IxDA Discuss] Compared to What?

2008-07-04 Thread Chauncey Wilson
This is a very good issue Jens. One of the issues that happens everyday is that someone on a product team will refer to poor usability, but not highlight what the comparison is for this judgment -- is it poor relative to the last version, user expectations, the vice president's opinion, the major

Re: [IxDA Discuss] Anyone attending the IOForum conference in NYC on the 15th?

2008-07-04 Thread dave malouf
I looked at everything and is it me or is Basex a little overly represented in the conference? Also, the membership looks very academic (sorry Jeremy). Yes, there are corps, but it looks like the research/labs sides of huge corps. The Penn Club is nice though. My previous employer did a lot of

Re: [IxDA Discuss] IxDA Discussion Is UCD Really Broken?

2008-07-04 Thread Robert Hoekman Jr
or I prefer Y because I'm an expert in it and it has worked for me over the years, and it works especially well for the domain I'm in (this one's for Robert :) ) For the record, once again, I've taken the UCD route in the past—that's why I know about and can argue its flaws. I wouldn't

[IxDA Discuss] [EVENT] IxDA Toronto Meeting: Thursday July 17, 7pm

2008-07-04 Thread Meredith Noble
Announcing the next IxDA Toronto event! Nick Farnell, a recent grad from Humber's Industrial Design program, has kindly offered to present at our upcoming July meeting. Details: Centre for Social Innovation 215 Spadina Ave, Suite 120 Thursday July 17th, 7pm Topic: The Industrial Design