Re: [IxDA Discuss] At what point does a mailing list become counter-productive?

2008-03-28 Thread Gene Moy
Reminds me of the saying that the reason time exists is so everything doesn't happen all at once. As for me there's no discussion here that is so urgent that I need to respond immediately. I second proposing several types of lists, ixda-jobs, ixda-needhelpnow, etc. . . . . . . . . . . . . . .

Re: [IxDA Discuss] Don't listen to your customers.

2008-03-28 Thread Gene Moy
There are tools for the appropriate places and times. Focus groups are attitudinal and small group dynamics being what they are can skew consensus. Perhaps not the best use for some things we do. Ethnography and other social science approaches towards observing the user in the environment may be m

Re: [IxDA Discuss] Don't listen to your customers.

2008-03-28 Thread Gene Moy
There are tools for the appropriate places and times. Focus groups are attitudinal and small group dynamics being what they are can skew consensus. Perhaps not the best use for some things we do. Ethnography and other social science approaches towards observing the user in the environment may be m