Re: [IxDA Discuss] Good books or resources for interview techniques

2009-11-16 Thread Kate Walser
Hi Liou, "Getting to Yes: Negotiating Agreement without Giving In" is invaluable when it comes to asking questions in a way that helps you discover what you don't know to ask about and understand more about the interviewee to ask relevant questions. It's not an IXD/UXD focused book, but I recomme

Re: [IxDA Discuss] Section 508

2009-09-16 Thread Kate Walser
Ahh for the love of Pete - my HTML tag examples got eaten, hence the blanks and strange things above. Please see http://katewalser.com/2009/09/accessibility-section-508-reviews/ for these tips WITH the HTML tags. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the

Re: [IxDA Discuss] Section 508

2009-09-16 Thread Kate Walser
Hi Jerome, Validate first, with http://validator.w3.org/ or built-in validators in Dreamweaver, etc. Assistive technologies can choke on poorly formed or invalid code. If the site's more of a content site, check: - Navigation / links - can you reach all navigation (including nav bar menus) via th

Re: [IxDA Discuss] Living the Job >> Enterprise UX Research by Doing (vs. Observation)

2009-01-22 Thread Kate Walser
Call it "walk in their shoes testing" or WITST for short (kidding on acronym). It can work in insurance and telecom customer service rep (CSR) scenarios with some caveats in stream of consciousness order... *Parallel set-ups / Realistic simulation Given the legalities and unacceptable possibility

Re: [IxDA Discuss] Good Mobile Trends Info

2008-08-13 Thread Kate Walser
Little Springs Design has an interesting blog and a mobile UI patterns library wiki - Patterns Wiki - http://patterns.littlespringsdesign.com/index.php/Main_Page Blog - http://www.littlespringsdesign.com/posts/ Slideshare - some great and interesting slide decks on trends, case studies, etc. - htt

[IxDA Discuss] UX/IA Tools Survey 2008

2008-02-17 Thread Kate Walser
veymonkey.com/s.aspx?sm=JXc2wH2YjXG7vIE2SNaEBw_3d_3d>by 29 February 2008 *, and watch for results in the weeks after on BoxesandArrows.com<http://boxesandarrows.com/>. It should take only *5-10 minutes*. *Thanks in advance* for your time and participation! Kate Walser UX/IA Tools Survey