Re: [IxDA Discuss] Good books or resources for interview techniques

2009-11-16 Thread Sean Phelan
I think this is a really important part of usability interviewing that is not given enough focus. The technique I woudl recommend is actually from job interviews called behavioural interviewing. Behavioral interviewing is a style of interviewing that was developed in the 1970's by industrial

Re: [IxDA Discuss] infographics

2009-06-27 Thread Sean Phelan
Be very careful though a please ensure the data is represented correctly. The example given http://www.princeton.edu/~ina/infographics/ has some very bad mistakes. When they are comparing the size of sending the bullets and the people are not in proportion to the data. For example the

Re: [IxDA Discuss] Password Strength Requirements

2009-04-16 Thread Sean Phelan
The more complex the password rules are the more likely people are to get it wrong. As Yohan says some sort of visual feedback seems to be the best solution to me, with a link to tips if the user is struggling to understand your rules. The other think you may wish to consider is how important is

Re: [IxDA Discuss] address from postcode / zip code

2009-01-09 Thread Sean Phelan
I have personal experience of this which may help. This database (personal address file) is not complete, my flat was not included for 2 years (I moved). Newbuild houses especially are not added that quickly. So this would make for a very poor experience. Especially if as I encountered a few

Re: [IxDA Discuss] Public Transportation Experiences

2008-12-09 Thread Sean Phelan
http://www.transportdirect.info/web2/home.aspx?repeatingloop=Y This site has been set up in England (and maybe the rest of the UK). It brings together train, bus, car and walking. This is a area which is exceptionally important as integration is important if public transport is to take off.

Re: [IxDA Discuss] Paper Form Design Usability

2008-12-09 Thread Sean Phelan
I would recommend trying to contact a statistican as they have done this sort of thing for years and they are a great place to start, but don't solely rely on their advice. I would suspect the large departments (census etc have this information on line in US) . . . . . . . . . . . . . . . . . .

Re: [IxDA Discuss] How to cue people for drag and drop

2008-12-04 Thread Sean Phelan
This is a really interesting area for me as I work in a government statistical office. We are constantly struggling with what can be done with large tables on-line and there seems a very small amount of guidance, apart from display a small table. This is not a option for us we have to output