I would suggest requiring the bare-minimum necessary for the user to
complete their task: email address.
Sales can reply via email: Thank you for contacting us. How can we
help you?
Any additional information can be gathered after the lead is
confirmed. Yes, it makes extra work for sales
Have a look at Yahoo Pipes: http://pipes.yahoo.com
With Pipes you can take an input (your RSS feed for instance), run a
query on it and output the results as a new feed. Provide this custom
feed for your users and you have categorization.
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
While not strictly a designing tool, the best example I can think of
is Wordpress. The redesigned admin interface is delicious.
You can choose a theme, customize the CSS, add widgets, and modify
basic dynamic elements.
More info on the redesign here:
Although less destructive, offering web users right click is like
offering them keyboard shortcuts: you're counting on them to
interact with your website uncommonly. While you may find a few power
users who appreciate the enhancement, far fewer users will notice such
a feature in the same way they
Hi Martina - I wrote an article on the downsides of using sIFR (even
for headlines). Please have a look as its use poses both
accessibility and usability challenges.
http://www.likewowonline.net/web/ued/sifr-usability-study.html
As for future support? At the moment there are two competing