Re: [IxDA Discuss] Wholesale banking experience research

2008-09-03 Thread steve . schang
So, the questions are: 1. if you are a rich man, looking for a financial institution to manage help your business grow, what key information would you look on their site? Wholesale banking is a relationship driven business, there is very little to no self-service in the sales process.

Re: [IxDA Discuss] Migration from 800 to 1024 width

2008-09-02 Thread steve . schang
Nick said Has anyone any experience of migrating from 800 to 1024? What are the options? Big bang is one, or you could do all the headers and footers, and do the content as you go along. What else? Section by section? Are there any case studies, or objective assesments of user impact We

Re: [IxDA Discuss] Interactive prototyping

2008-07-29 Thread steve . schang
. One important feature of iRise is the ability to import spreadsheet data into the simulation and then manipulate that data using the simulation. This is great if you are simulating conditional logic, search functions, CRM data, etc. Steve Schang Interactive Design Group | eCommerce | Wachovia

Re: [IxDA Discuss] Entering military time on web

2008-07-22 Thread steve . schang
application? If not I might refer to military time as 24-hr time. Most countries use the 24-hr notation as their standard way of referencing time. Steve Schang Interactive Design Group | eCommerce | Wachovia Corporation 704.715.3845 Usability | iRise | TrendsCast Blog

Re: [IxDA Discuss] Confirm password field - Superfluous?

2008-07-10 Thread steve . schang
that use javascript to compare the two password fields on the fly. That way I don't realize I mis-typed my password after pressing Submit. Steve Schang Interactive Design Group | eCommerce | Wachovia Corporation 704.715.3845 Usability | iRise | TrendsCast Blog

Re: [IxDA Discuss] Remote card sort

2008-07-03 Thread steve . schang
. Steve Schang Interactive Design Group | eCommerce | Wachovia Corporation 704.715.3845 Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org

Re: [IxDA Discuss] Great Online Banking Experiences?

2008-06-30 Thread Steve Schang
For personal banking USAA does a great job (usaa.com). As a bank that serves the military community and their families they only have one branch in San Antonio, TX. Everything else is done online, over the phone, and by mail. Since this has been their business model from day one they have a very

Re: [IxDA Discuss] any ideas for icon research?

2008-06-25 Thread steve . schang
of the paper statement? Steve Schang Interactive Design Group | eCommerce | Wachovia Corporation 704.715.3845 Usability | iRise | TrendsCast Blog Jim Reed [EMAIL PROTECTED] Sent by: [EMAIL PROTECTED] 06/25/2008 02:12 PM To [EMAIL PROTECTED] cc Subject [IxDA Discuss] any ideas for icon research? I

Re: [IxDA Discuss] Sketching as a Wireframing Tool

2008-06-19 Thread steve . schang
I use sketches to get my ideas written down. Once I feel good about the sketches I start working with a program on the computer. I find it easier to explore ideas if I am not staring at a blank monitor. -steve Mike Rohde [EMAIL PROTECTED] Sent by: [EMAIL PROTECTED] 06/19/2008 11:21 AM

Re: [IxDA Discuss] Placement of username and password on homepage

2008-04-29 Thread Steve Schang
Melinda's post correlates to what we discovered when redesigning our homepage. Our usability participants expected username and password to be in the upper left of the homepage. Keep in mind that logging-in is what over 90% of our visitors do when visiting our site. If logging-in is not your