Mary,
At Feralabs using our Webnographer Remote usability software we have carried
out a number of Remote Usability tests in Africa. I also used to work for
one of the largest Sub Saharan African owned software companies.
Your idea of using Skype with Africa runs into a number of challenges, both
Mary,
If using skype you can try one of those skype recording plugins. You can
find some in the link below.
http://labnol.blogspot.com/2006/06/how-to-record-skype-conversations.html
--
Gustavo Gawry
Interaction Designer
Mobile: +55 21 9498-7923
Email: gustavogawry at gmail.com
Blog: http://gaw
Does anyone have experience conducting remote usability sessions from
the US via the Web with participants in Africa? I am using UserVue,
which cannot handle telephone connections outside the US and Canada.
However, none of the web conferencing vendors we have researched offer
toll-free call-in num