Hi all,
I discussed the matter with the clients project manager and he said
there was no way the boss would change his mind. So I did what he
asked and moved on.
Thank you again for your input, it does feel better knowing that it
seems to happen all the time and you cannot always get it your way.
I have dealt with an almost similar sort of client. What actually
happen is that the said person is used to calling the shots, and
would insist on getting things done "his way" without actual valid
reasons.
Apart some time reasoning with him etc it became clear that there was
no way the client is
Hi all,
Thank you very much for your responses. I'll come back to this
thread when everything is said and done and report how things went.
Cheers,
Björn
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Posted from the new ixda.org
http://gamma.ixda.org/discuss?post=22264
Gotta agree. Try to talk to the boss and see if you can find out why
he/she's so insistent that that element be included in the top nav. Two
things will probably happen: 1. You get an insight to the boss and how
he/she thinks, which could smooth out the approval process down the road. 2.
You'll be
Corollary: it's much easier to talk a client out of plainly awful design
decisions when the client trusts you and understands that you've taken their
input seriously.
-Anne
I think that is the biggest point right there. Everyone wants to be heard.
If your client
Hi Kel,
I'll definitely meet them again for a discussion but as always one
should pick ones battles, and this might not be the right one.
Preparation and an open mind are probably key here and as you say,
it's a tricky balance.
Regards,
Björn
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Sometimes, when a client seems unaccountably stubborn about including a
design element, there's a good reason for it, but the client can't
articulate why. And resistance from the designer just makes the client shut
down in frustration, so we're left with a false sense that the client is
being unrea
First, determine if this is even worth your time and effort. You
mention that it's a tight deadline with a small budget; I'd be
inclined to satisfy the client's request.
That being said, I would schedule a meeting with the stakeholder and
respectfully make your case. Frame it in such a way that le
Hi Petteri,
Unfortunately there haven't been any resources available (time/money
that is) to make proper scenarios/personas. Nevertheless I should be
able to discuss how the different solutions will work for a user
looking for specific information in different scenarios. Hopefully
though, the comp
Björn Simonson kirjoitti 7.11.2007 kello 13:09:
> My problem is that the boss is in a position to veto pretty much
> everything and/or the project manger is not strong enough to stand
> up to his boss in these matters. So even if I get the project group
> to agree that we can't change the s
> From: Björn Simonson <[EMAIL PROTECTED]>
> Date: Wed, 7 Nov 2007 12:09:42 +0100
> To:
> Conversation: How to handle clients...
> Subject: [IxDA Discuss] How to handle clients...
>
> ...that are making suggestions to the structure of a website that are bad and
Yeah, I definitely don't want to get into a pissing contest (I would
loose =).
And you're probably right about the second suggestion too; the
customer is always right, right?
I think I know now what the boss is looking for and I'm working on a
compromise. If he doesn't like it I'll do it his way.
...that are making suggestions to the structure of a website that are bad and
will screw everything up?
I'm currently working on a project for a smaller website (with a tight budget).
I've done a couple of workshops and have had some discussions with the clients
project group to come up with a
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