Re: [slim] Logitech marketing confusion

2010-01-27 Thread HeavyB
I concur with the frustration expressed here. I love my Squeezebox but it is almost as if the sales/marketing department and the web site are a 1 person shop. -- HeavyB HeavyB's Profile:

Re: [slim] Logitech marketing confusion

2010-01-27 Thread aubuti
HeavyB;510928 Wrote: it is almost as if the sales/marketing department and the web site are a 1 person shop. Looks more to me like a 2 person shop, with each one out to undermine the other -- aubuti aubuti's

Re: [slim] Logitech marketing confusion

2010-01-27 Thread snarlydwarf
aubuti;510942 Wrote: Looks more to me like a 2 person shop, with each one out to undermine the other Actually I think it -was- a one or two person job for slimdevices.com.. it's when Logitech corporate took the ordering on theselves that it got screwed up. A combination of 'one size fits

Re: [slim] Logitech marketing confusion

2010-01-27 Thread bruce
snarlydwarf;510956 Wrote: Some things are better done by small groups. Don't blame this on size. Amazon does a fine job of selling stuff. This is an issue of competence. -- bruce bruce's Profile:

Re: [slim] Logitech marketing confusion

2010-01-27 Thread DaveWr
Well incompetence, frankly with the investment in portfolio development, somebody should get sacked for the whole communications / market experience. It's not the developer's jobs to inform and educate. -- DaveWr

[slim] Logitech marketing confusion

2010-01-25 Thread bruce
I have always appreciated Logitech's efforts to make Squeezebox a more mass-market product, but their current marketing is likely to confuse the heck out of anyone who isn't already a devoted Squeezebox follower. Others have written about the pathetic Squeezebox displays at retailers; I'll just

Re: [slim] Logitech marketing confusion

2010-01-25 Thread snarlydwarf
bruce;510360 Wrote: - Neither site gives an estimate for when the Touch and other future products might be available. (Don't even get me started on the idiocy of discontinuing the flagship product months before the replacement is available.) It would be somewhat difficult to continue

Re: [slim] Logitech marketing confusion

2010-01-25 Thread bruce
My main rant was about poor marketing rather than the discontinued Classic. But a basic part of product management is ensuring that your company can continue meeting customer demand for a product, or having a replacement ready. -- bruce

Re: [slim] Logitech marketing confusion

2010-01-25 Thread aubuti
I am also astounded by the disarray of Logitech's SB web presence. www.logitechsqueezebox.com was created as the successor to www.slimdevices.com, and had links to the SD online store. Only a few months later all sales -- and apparently all web development attention -- were moved to the mother

Re: [slim] Logitech marketing confusion

2010-01-25 Thread maggior
bruce;510378 Wrote: My main rant was about poor marketing rather than the discontinued Classic. But a basic part of product management is ensuring that your company can continue meeting customer demand for a product, or having a replacement ready. I'm sure the EOL'ing of the display was no

Re: [slim] Logitech marketing confusion

2010-01-25 Thread ajkidle
bruce;510360 Wrote: It's not easy to market a product that combines the worlds of audio, computing, networking, and open source software. I admire Logitech for trying and am happy to cut them some slack in their product design and messaging. But they need to work extra hard to do what they

Re: [slim] Logitech marketing confusion

2010-01-25 Thread DaveWr
Well I hope the sales channel - dealers and distributors are more understanding. At best a confused market story. No product to sell for months... no wonder Sonos etc are a growing presence. No dealer can afford to be reliant on Logitech Squeeze products for earnings, historically inventory