Re: [slim] logitech support issues

2008-07-19 Thread bigfool1956
ModelCitizen;319962 Wrote: > Your experience with Logitech support is very different from mine. > > I needed a new Transporter backlit remote. At the time there was not > one for sale anywhere. Logitch support bent over backwards to find me > one, finally finding sourcing it in the States (as it

Re: [slim] logitech support issues

2008-07-18 Thread mick_w
Time for me to apologise, I was far to quick to criticise. After several phone calls from Holland and Switzerland the guys at Logitech support have tracked down an adapter and have dispatched it to me. They couldn't be more helpful. Thanks to all involved that sorted this out. Mick -- mick

Re: [slim] logitech support issues

2008-07-15 Thread SilverRS8
ModelCitizen;319962 Wrote: > Your experience with Logitech support is very different from mine. > > I needed a new Transporter backlit remote. At the time there was not > one for sale anywhere. Logitch support bent over backwards to find me > one, finally finding sourcing it in the States (as it

Re: [slim] logitech support issues

2008-07-15 Thread Gomez
ModelCitizen;319962 Wrote: > Your experience with Logitech support is very different from mine. > > I needed a new Transporter backlit remote. At the time there was not > one for sale anywhere. Logitch support bent over backwards to find me > one, finally finding sourcing it in the States (as it

Re: [slim] logitech support issues

2008-07-15 Thread ModelCitizen
Your experience with Logitech support is very different from mine. I needed a new Transporter backlit remote. At the time there was not one for sale anywhere. Logitch support bent over backwards to find me one, finally finding sourcing it in the States (as it was discovered that European bought T

Re: [slim] logitech support issues

2008-07-15 Thread Ramage
mick_w;319955 Wrote: > I posted this in an unrelated thread, but it's probably best posted > here... > > I've had similar problems with Logitech support in the UK. > > I phoned them yesterday to report the new SB Controller I'd purchased > from the Logitech website arrived without the UK adapte

Re: [slim] logitech support issues

2008-07-15 Thread mick_w
I posted this in an unrelated thread, but it's probably best posted here... I've had similar problems with Logitech support in the UK. I phoned them yesterday to report the new SB Controller I'd purchased from the Logitech website arrived without the UK adapter for the power supply. The guy I s

Re: [slim] logitech support issues

2008-07-14 Thread Anoop M.
Can I ask who you spoke with? Are you dealing with the UK support team? Can you PM me your incident #? -- Anoop M. SlimDevices/Logitech Support Mountain View California Anoop M.'s Profile: http://forums.slimdevices.com/

[slim] logitech support issues

2008-07-14 Thread Gomez
Got my duet last thursday unfortunately the receiver didn't work, phoned support they agreed the receiver was at fault, as I already have an sb3 & a receiver a freind got me I asked the if it was possible to return just the receiver as I can still use the controller. Well they said they would ph