Re: [ACFUG Discuss] Adobe Support Packages

2009-04-23 Thread Cameron Childress
I see this going a few ways: - The company gets the $10k Adobe support contract and a portion is allocated to this project, portions to other projects. - You up your rates to cover any potential per-incident costs (I know this doesn't break it out like you've been asked, but sometimes this is how

RE: [ACFUG Discuss] Adobe Support Packages

2009-04-23 Thread Shane
ug.org] On Behalf Of Thomas Nunn Sent: Thursday, April 23, 2009 10:13 AM To: discussion@acfug.org Subject: [ACFUG Discuss] Adobe Support Packages I'm currently working with a company that does a lot of contract work with the government and as part of our project budget we have to account f

Re: [ACFUG Discuss] Adobe Support Packages

2009-04-23 Thread Teddy R. Payne
The majority of the clients that I work for that I was a part of their procurement process managed this through the business budgeting and support as an up front line item. Their budget for any new server was the hardware, hardware support, software license cost for role of the server, and then so

[ACFUG Discuss] Adobe Support Packages

2009-04-23 Thread Thomas Nunn
I'm currently working with a company that does a lot of contract work with the government and as part of our project budget we have to account for any software support costs that we might incur over the life of the project, preferably in a prepaid bundled support program. Unfortunately, after talk