I suggest you test e-mail into your Sales department. I have had previous
emails to them about other things go un-answered also. (I wonder if other
customers on this reflector experience this as well?)
I have checked my 'junk email, phishing, and spam' files; all empty.
Rich, n0ce
-
Same here. I thought it was me:-)
Gary
Vk1ZZ
K3, KX3, KPA500, KAT500,P3.
On 15/03/2013 6:14 AM, Richard Fjeld rpfj...@embarqmail.com wrote:
I suggest you test e-mail into your Sales department. I have had previous
emails to them about other things go un-answered also. (I wonder if other
I emailed SUPPORT... got a response in an hour or so, and had the cable two
or three days later... fixed it for me.
I thought of emailing SALES, but hoped it would not be something I had to
purchase... thus SUPPORT.
Very 73 de Dave - K9FN
On Thu, Mar 14, 2013 at 4:46 PM, Gary Gregory
The correct email address to use for fastest customer service on
technical issues like the one below is k3supp...@elecraft.com . We have
a whole team watching that address.For spare or missing parts
requests, use pa...@elecraft.com
If you email sa...@elecraft.com, or any of our support
-Original Message-
From: elecraft-boun...@mailman.qth.net
[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of David Bunte
Sent: Thursday, March 14, 2013 3:55 PM
To: Elecraft List
Subject: Re: [Elecraft] Elecraft; Is there a problem with emailing Sales?
I emailed SUPPORT... got a response
more questions.
73,
Fred/N0AZZ
-Original Message-
From: elecraft-boun...@mailman.qth.net
[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of David Bunte
Sent: Thursday, March 14, 2013 3:55 PM
To: Elecraft List
Subject: Re: [Elecraft] Elecraft; Is there a problem with emailing Sales?
I
As Eric pointed out, email to support will normally get a quicker
response than emails to sales - if it is a support question rather than
a sales question.
There are at least 3 persons monitoring the support emails while the
emails to sales are monitored by only one person who may be out for
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