Re: [Evergreen-general] Baker & Taylor Content Cafe Cover Art

2023-08-03 Thread Steve Callender via Evergreen-general
I've also reached out to Baker & Taylor about this, asking them directly if we should no longer by grabbing the image by xml and using this method instead, http://images.btol.com/ContentCafe/Jacket.aspx?UserID={CCUSERID}={CCPASSWD}=T=M={UPCorISBN} I'm pretty sure retrieving the image in the same

Re: [Evergreen-general] Baker & Taylor Content Cafe Cover Art

2023-08-03 Thread Carol Witt via Evergreen-general
Hello, >From one of my staff who has been handling this for a number of months (the other who has done so is currently on vacation): "I know with some of the cover image emails I have sent recently I have not gotten a response as well. In the past when they have responded to me they say the

Re: [Evergreen-general] Baker & Taylor Content Cafe Cover Art

2023-08-03 Thread Kate Coleman via Evergreen-general
Our consortium uses Syndetics (Proquest product) and we have much the same experience. It's so hit or miss. Sometimes we'll request an updated cover and it's done in a few days, but more often than not, it's literally 6 months or more. I'm wondering if this service is just not as important to

Re: [Evergreen-general] Baker & Taylor Content Cafe Cover Art

2023-08-03 Thread Frasur, Ruth via Evergreen-general
Josh, We have been dealing with this constantly for the past year. Ruth Frasur (she/they) Coordinator Evergreen Indiana Library Consortium Evergreen Community Development Initiative Indiana State Library 140 N. Senate Ave. Indianapolis, IN 46204 (317) 232-3691 From: Evergreen-general On

[Evergreen-general] Baker & Taylor Content Cafe Cover Art

2023-08-03 Thread Josh Stompro via Evergreen-general
Hello, is anyone else tracking all the stale cover art that they come across through Content Cafe? I'm getting frustrated with it because the B content cafe support staff have stopped responding to my emails about the issues, and none of the reported issues ever get resolved. I have a list of 20