RE: [Exchange] Autoresponder for Customer Service

2014-11-06 Thread Maglinger, Paul
Interesting - one of our SAs is struggling with a Solarwinds issue now. One of the services mysteriously just stops - no explanation why. He's been working with tech support on various issues for over 2 weeks. We haven't had this many problems with it in the past. I don't know if this partic

[Exchange] otp: Lync 2013 compliance logging

2014-11-06 Thread Senter, John
I know this is not an Exchange issue, but feel that most groups that have Exchange may also have Lync. So for people are have Lync 2013, do you have a 3rd party app to capture IM conversations and place in an archive system like Autonomy or Enterprise Vault. I am more interested in on premise

[Exchange] RE: otp: Lync 2013 compliance logging

2014-11-06 Thread Michael B. Smith
Are you using Exchange 2013 onsite? If so, and you have integrated Exchange and Lync, then Lync can already do this for you by saving IM conversations into a message folder named "Conversation History". From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of S

[Exchange] RE: Reset Default permissions

2014-11-06 Thread Miller Bonnie L .
So, I moved her mailbox this am-no improvement. Then, I ran through the four documented new-mailboxrepairrequest options and two undocumented ones (FolderACL, MissingSpecialFolders)-no improvements there either. Not sure if any of the other undocumented options could help, but as it's not obvi

[Exchange] RE: Reset Default permissions

2014-11-06 Thread Michael B. Smith
You could, potentially, try to dump her nickname cache first. From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Miller Bonnie L. Sent: Thursday, November 6, 2014 9:55 AM To: 'exchange@lists.myitforum.com' Cc: Miller Bonnie L. Subject: [Exchange] RE: Reset D

[Exchange] RE: Reset Default permissions

2014-11-06 Thread Orlebeck, Geoffrey
If there are only particular bad addresses, you could also use NK2 Edit to backup and then migrate addresses to the new AutoStream file that will get created. Even though it's called "NK2 Edit" it will work on AutoStream.dat files. http://www.nirsoft.net/utils/outlook_nk2_edit.html Just a t

[Exchange] RE: otp: Lync 2013 compliance logging

2014-11-06 Thread Senter, John
We will be moving to Exch 2013, but due to our archiving requirements that is not sufficient. We have to keep e-mail and conversations for 7+ years and do not want to keep mailboxes in exchange after employee termination. So we have to use a 3rd party archive product to separate the exchange r

[Exchange] RE: otp: Lync 2013 compliance logging

2014-11-06 Thread Orlebeck, Geoffrey
Lync has an archiving piece that allows you to offload to a separate SQL DB and you can use SSRS to report against it. That's how we do it here. Thanks, Geoff From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Senter, John Sent: Thursday, November 06, 2014

[Exchange] Rebuilding the full text index catalog

2014-11-06 Thread Miller Bonnie L .
I've had a second report in a week now of a user searching items in Outlook, but they aren't showing up in search results (even though messages are there). For the first person, moving their mailbox fixed them. But I noticed the source DB on the second report is the same and I've just confirme

[Exchange] RE: Reset Default permissions

2014-11-06 Thread Miller Bonnie L .
I didn't realize that doesn't also reset/clear the suggested contacts folder-just doing some testing on mine and looked it up, and I see what you're talking about. I was under the impression the autocomplete cache populated suggested contacts, and that they were more permanently linked, but see

[Exchange] RE: otp: Lync 2013 compliance logging

2014-11-06 Thread Senter, John
True, but if I remember correctly Microsoft does not recommend that as a long term solution and it is SQL so not hard to remove/modify entries; that is why we have to offload to an environment that safe guards that. Being in a highly regulated environment, we have to adhere to 17a-4, which requ

Re: [Exchange] Autoresponder for Customer Service

2014-11-06 Thread Steven Peck
While not this specific product, ultimately our experience with SolarWinds and their support lead us to go to a different companies product. From: Maglinger, Paul Sent: ‎Thursday‎, ‎November‎ ‎6‎, ‎2014 ‎5‎:‎01‎ ‎AM To: exchange@lists.myitforum.com Interesting - one of our SAs is strugg

Re: [Exchange] Autoresponder for Customer Service

2014-11-06 Thread Kurt Buff
Excellent - this works. Learn something new every day... Kurt On Wed, Nov 5, 2014 at 1:52 PM, ccollins9 wrote: > Actually, there is a way to create the rule in Outlook AND not have to leave > Outlook running. In Outlook, create a new rule and choose "have server > reply using a specific messag

[Exchange] RE: Reset Default permissions

2014-11-06 Thread Michael B. Smith
Here is a nice overview: http://www.msoutlook.info/question/744 From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Miller Bonnie L. Sent: Thursday, November 6, 2014 12:15 PM To: exchange@lists.myitforum.com Subject: [Exchange] RE: Reset Default permissions

[Exchange] RE: Rebuilding the full text index catalog

2014-11-06 Thread Michael B. Smith
You'll be fine. It is resource intensive, but it's "self-aware" of the impact and throttles itself. From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Miller Bonnie L. Sent: Thursday, November 6, 2014 12:04 PM To: 'exchange@lists.myitforum.com' Cc: Miller B