Here's a couple of articles from TheRegister relating to outages that have
affected EU live@edu/BPOS/O365 services that I can remember.
http://www.theregister.co.uk/2011/08/10/microsoft_bpos_credit_note/
http://www.channelregister.co.uk/2011/09/09/microsoft_cloud_outage/
There can be
This is the response from my TAM:
Unfortunately there is no specific site for users to view the historical
uptime but you can contact me and I can share the general Office 365 Uptime
Report with you if under NDA and could use manual calculations to try and
determine your uptime.
So in general,
A tenant has the capability of doing normal pings, rpcpings, and HTTP probes to
test office365 uptimes as well as track performance.
I recommend it.
From: Kat Aylward Langan [mailto:messagel...@gmail.com]
Sent: Tuesday, July 24, 2012 11:35 AM
To: MS-Exchange Admin Issues
Subject: Re: Office 365
http://www.windowsitpro.com/article/exchange-server/migrating-from-exchange-server-2003-to-exchange-server-2010-a-small-organization-perspective-104657
From: Al Rose [mailto:arose...@gmail.com]
Sent: Tuesday, July 24, 2012 1:38 AM
To: MS-Exchange Admin Issues
Subject: Re: 2003 to 2010 Migration:
Yes but that is not a report from your vendor, which would I would normally
require from them as part of the SLA. Since I worked for Hotmail for 3
years, I already knew that much of it stays behind the curtain, but I
wanted to get it from the horse's mouth for the list. I already do many of
Yeah...but!
Their SLA is measured from the edge of their network. Your SLA is measured from
the edge of your network, and if you are generous, up to the edge of their
network.
Ne'er the twain shall meet. :)
From: Kat Aylward Langan [mailto:messagel...@gmail.com]
Sent: Tuesday, July 24, 2012
Thanks for all the suggestions. At this point we'll have to go with our
best guess unfortunately.
Thanks,
Eric
On Tue, Jul 24, 2012 at 8:45 AM, Michael B. Smith mich...@smithcons.comwrote:
A tenant has the capability of doing normal pings, rpcpings, and HTTP
probes to test office365 uptimes
+1
On Tue, Jul 24, 2012 at 12:00 PM, Kat Aylward Langan
messagel...@gmail.comwrote:
Yes but that is not a report from your vendor, which would I would
normally require from them as part of the SLA. Since I worked for Hotmail
for 3 years, I already knew that much of it stays behind the
So, unless you get your cloud vendor to also be your internet connection,
you can't get a real SLA. Sounds like finger-pointing heaven to me...
Kurt
On Tue, Jul 24, 2012 at 9:14 AM, Michael B. Smith mich...@smithcons.comwrote:
Yeah…but!
** **
Their SLA is measured from the edge of
