I have to agree with Ed's comments.
Wouldn't it be nice if products came with a diagnostic chip and buffer,
that would record all basic information of conditions at a specific time
(well, maybe not "all", such as composition of air in the room, or how
many beers the operator had consumed ;-)),
Ed Hamrick wrote:
>I think a bigger problem with warranty repairs is being unable to reproduce
the problem. Sometimes problems only occur under
rare combinations of operating system, scsi (or usb) controller,
room temperature, or phase of the moon .
Who hasn't noticed that your car never makes
In a message dated 5/29/2001 12:22:00 PM EST, [EMAIL PROTECTED] writes:
> This is bizarre, but that reads like the problem I'm having with my flatbet
> HP 6300C. The difference is (and I'm sorry now that I didn't download and
> save Jerry's examples), that the banding is perpendicular to the sc
In a message dated 5/29/2001 4:28:59 PM EST, [EMAIL PROTECTED] writes:
> The problem is, unlike the actual
> manufacturer, they are rarely supplied with enough replacement units to
> be able to just make a decision to trade the broken model with a new
> sealed or out of box model.
I think
Oostrom, Jerry wrote:
> [Oostrom, Jerry] I also phoned Acer and came in direct contact with the
> engineer. She seemed to be a Japanese, not yet speaking any dutch. Thus she
> was probably sent here to strengthen the technical staff of the service
> unit. So although my problem is not (yet) s
Jerry Oostrom wrote (re his Acer Scanwit)
> (symptoms: brown-yellowish bands with negatives along the scan
direction at the boundaries of the frame for light parts of the photo,
similar problem with positive-film in dark shadowish parts, I've mailed
examples to this forum in the past) .
This is
Reply is below.
BTW. I blind-carbon-copied this mail to several of the involved people at
Acer, so that they are again reminded to the advertising power of users
(actually also not to talk too much behind their backs). I suggest some of
them follow this filmscanner mailing list to hear the public
