[Finale] Where is bug reporting?

2014-01-10 Thread Dennis Bathory-Kitsz
I can't seem to open a support case (all mine are closed, with no 'open' options), and I can't find bug reporting. Anyone? (The 2014a update still doesn't change the instrument window row height issues.) Thanks, Dennis ___ Finale mailing list

Re: [Finale] Where is bug reporting?

2014-01-10 Thread Jari Williamsson
On 2014-01-10 22:36, Dennis Bathory-Kitsz wrote: I can't seem to open a support case (all mine are closed, with no 'open' options), and I can't find bug reporting. Anyone? Report bugs to Ask a question rather than My Support Cases. Best regards, Jari Williamsson

[Finale] Finale2014a updater installation instructions

2014-01-10 Thread Grover, Yvonne
I'm Yvonne Grover, Notation Product Manager at MakeMusic. I'd like to reassure Windows Finale 2014 users that the Finale 2014a updater works correctly. We have had just a few customers like Jan with system-specific issues that required uninstalling and reinstalling. When the update

Re: [Finale] Where is bug reporting?

2014-01-10 Thread Dennis Bathory-Kitsz
On Fri, January 10, 2014 6:14 pm, Jari Williamsson wrote: Report bugs to Ask a question rather than My Support Cases. Thanks much. That was it. Don't remember if it was always this way, since this is only my fourth support question in 21 years. :) Dennis

Re: [Finale] Finale2014a updater installation instructions

2014-01-10 Thread Raymond Horton
Thanks, Yvonne! On Jan 10, 2014 6:18 PM, Grover, Yvonne ygro...@makemusic.com wrote: I'm Yvonne Grover, Notation Product Manager at MakeMusic. I'd like to reassure Windows Finale 2014 users that the Finale 2014a updater works correctly. We have had just a few customers like Jan with

[Finale] Re(2): Where is bug reporting?

2014-01-10 Thread Giovanni Andreani
I started a support case last week, and received an answer within 36 hours; I then solved my problem and just went on bothering with other things to do. A week later MM recontacted me asking how things went on after their support! Giovanni Andreani www.giovanniandreani.eu On Fri,