[Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Johannes Gebauer
I hope there are still some HP 5000 users here... I recently upgraded to Macos Mojave, I had been on a much older version (Sierra or High Sierra, cannot remember). Ever since I upgraded I cannot get my HP 5000 to print any more. Has anything changed in how it is accessed? Is there anything I

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Thomas Schaller
How I always set it up after system upgrades is to print a Configuration page from the printer itself to see what IP address it has on the network. Then use the HP JetDirect connection type and manually enter that IP address. That usually does it for me. Good luck, Thomas > On May 5, 2019, at 8:4

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Johannes Gebauer
This is exactly what I did, but it doesn't seem to work any more. Am 05.05.19 um 15:44 schrieb Thomas Schaller: How I always set it up after system upgrades is to print a Configuration page from the printer itself to see what IP address it has on the network. Then use the HP JetDirect connectio

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread j...@thomastudios.com
Worst-case scenario is that your Jet Direct card is incompatible or toast; but I kind of doubt the latter. I had a 5100 that lost all ethernet connectivity following a power outage. I purchased a Jet Direct 635 card from Amazon that fixed my issue, and it was faster, 1000 baseT versus 100 for

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Johannes Gebauer
Just to add: The printer works just fine with exactly the same setup from my wife's computer running El Capitan. So it is definitely something to do with Mojave. Some security setting perhaps? ___ Finale mailing list Finale@shsu.edu https://lists.shsu.

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Johannes Gebauer
Yes, config page is as it should be, and the printer works fine in the same network from my wife's Mac with El Capitan. So it must be either some security setting with mine, or an incompatiblity with Mojave, which I rather doubt. I'll try disabling the firewall as a test. Am 05.05.19 um 17:07

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Robert Patterson
i don't know why you doubt lack of compatibility with Mojave. It could well be that. How old is the driver, and is there a newer one? In a pinch you should be able to access it as a share on your wife's computer. On Sun, May 5, 2019 at 10:57 AM Johannes Gebauer wrote: > Yes, config page is as

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread j...@thomastudios.com
Yup. The fact that is does indeed work on your wife’s computer is telling. I’m still running Sierra due to incompatibility here with APFS and older OS’s on my network. So I can’t help with Mojave sadly. *** J D Thomas ThomaStudios > On May 5, 2019, at 8:56 AM, Johan

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Johannes Gebauer
Another update: Disabling the firewall makes no difference. I can also not access the web interface of the printer from my Mojave Mac, while it can be accessed easily from my wife's El Capitan machine. There must be a setting here that I haven't found, and it is obviously not a driver issue.

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Robert Patterson
That does sound more like network settings. Can you access any addresses on your local wireless network? (Like the router address?) On Sun, May 5, 2019 at 11:11 AM Johannes Gebauer wrote: > Another update: Disabling the firewall makes no difference. > > I can also not access the web interface of

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Johannes Gebauer
Dear Robert, well, since noone else reported problems of their HP 5000 I assumed there must be drier compatibility. However, the real test right now is accessing the web interface of the printer, which works from my wife's Mac, and even from my iphone, but not from my own Mac. Now, this is de

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Robert Patterson
Does the printer answer a ping? On Sun, May 5, 2019 at 11:21 AM Johannes Gebauer wrote: > Dear Robert, > > well, since noone else reported problems of their HP 5000 I assumed > there must be drier compatibility. However, the real test right now is > accessing the web interface of the printer, wh

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Johannes Gebauer
Am 05.05.19 um 18:22 schrieb Robert Patterson: Does the printer answer a ping? How do I test this? ___ Finale mailing list Finale@shsu.edu https://lists.shsu.edu/mailman/listinfo/finale To unsubscribe from finale send a message to: finale-unsubscr...

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Robert Patterson
Suppose your printer's IP address is 192.168.1.5. Open your terminal and type in ping 192.168.1.5 If your computer can see the address it should start responding continuously until you hit ctrl-Z. If it doesn't, then for some reason your computer doesn't see the printer. On Sun, May 5, 2019

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Johannes Gebauer
Dear Robert, I get this: Last login: Sun May 5 16:50:07 on ttys000 [Johannes-MacBook:~] johannesgebauer% ping 192.168.178.29 PING 192.168.178.29 (192.168.178.29): 56 data bytes Request timeout for icmp_seq 0 Request timeout for icmp_seq 1 Request timeout for icmp_seq 2 Request timeout for icmp_

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Johannes Gebauer
Sorry, please ignore this, the printer was off. I'll try again... Am 05.05.19 um 19:11 schrieb Johannes Gebauer: Dear Robert, I get this: Last login: Sun May  5 16:50:07 on ttys000 [Johannes-MacBook:~] johannesgebauer% ping 192.168.178.29 PING 192.168.178.29 (192.168.178.29): 56 data bytes Re

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Johannes Gebauer
So here is the real result: [Johannes-MacBook:~] johannesgebauer% ping 192.168.178.29 PING 192.168.178.29 (192.168.178.29): 56 data bytes Request timeout for icmp_seq 0 Request timeout for icmp_seq 1 Request timeout for icmp_seq 2 Request timeout for icmp_seq 3 Request timeout for icmp_seq 4 Requ

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Robert Patterson
So first things first. Check that ping actually produces different results on your wife's machine. Then make doubly certain you have the right IP address. After that you have to start investigating why your computer can't see the printer. Do you have any separate routers or wifi access points other

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Robert Patterson
If your ethernet is wired, turn off wifi on your computer. On Sun, May 5, 2019 at 12:18 PM Robert Patterson < rob...@robertgpatterson.com> wrote: > So first things first. Check that ping actually produces different results > on your wife's machine. Then make doubly certain you have the right IP >

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Johannes Gebauer
On my wife's computer I get what I assume is the normal ping response with a ms-value for each ping. My Macbook like my wife's is connected via WIFI, mine doesn't even have an ethernet connection. Everything worked fine until I upgraded to Mojave. The WIFI in the house consists of A Fritzbo

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread David H. Bailey
On 5/5/2019 2:21 PM, Johannes Gebauer wrote: [snip]> Ergo, I am pretty sure it has to do with the computer's setup, or Mojave itself. There must be a setting I have overlooked, which prevents the computer from talking properly to the printer. [snip] Have you tried hooking a cable up between

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Fiskum, Steve
I’ve had this problem before with my 5000 especially if you do a clean install. I fixed the issue using migration assistant. I can’t find the link I used for the description on how to do this but basically I connected to my other machine that still printed to the 5000 and just migrated the print

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Johannes Gebauer
Am 05.05.19 um 21:42 schrieb David H. Bailey: Have you tried hooking a cable up between your macbook and the printer and printing directly, just to see if Mojave will actually print to that printer without any network situation intervening? The MacBook does not have Ethernet. _

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-05 Thread Johannes Gebauer
Am 06.05.19 um 00:47 schrieb Fiskum, Steve: I’ve had this problem before with my 5000 especially if you do a clean install. I fixed the issue using migration assistant. I can’t find the link I used for the description on how to do this but basically I connected to my other machine that still p

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-06 Thread David H. Bailey
On 5/6/2019 2:25 AM, Johannes Gebauer wrote: Am 05.05.19 um 21:42 schrieb David H. Bailey: Have you tried hooking a cable up between your macbook and the printer and printing directly, just to see if Mojave will actually print to that printer without any network situation intervening? The Mac

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-06 Thread Johannes Gebauer
I guess the printer may have some serial and parallel connectors, but I wouldn't know how to connect it to a modern Mac. It is definitely pre-USB... It is a network printer, that's the way it is usually connected. Am 06.05.19 um 11:05 schrieb David H. Bailey: On 5/6/2019 2:25 AM, Johannes Geba

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-06 Thread Lawrence David Eden
I had problems with my Lexmark printer after upgrading to High Sierra. What I earned is that not all printers are compatible with the Mac OS. Apple published a list of compatible printers when High Sierra was released. Is the HP printer in question on that list? BTW, I resolved the issue by b

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-06 Thread David Froom
Johannes, I am following with interest because I still use my HP LJ 5000, though I’m still on Sierra (10.12.6). My computer (2015 MacBook Pro) also does not have an ethernet connection, but I made one by buying a Thunderbolt-to-ethernet adapter. This _might_ work, or it might not. Maybe worth a

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-06 Thread Fiskum, Steve
ent: Monday, May 6, 2019 1:27 AM To: finale@shsu.edu Subject: Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave Am 06.05.19 um 00:47 schrieb Fiskum, Steve: > I’ve had this problem before with my 5000 especially if you do a clean > install. I fixed the issue using migration assistant. I c

Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave

2019-05-08 Thread Johannes Gebauer
To everyone who offered help: I seem to have solved the problem by restarting the router. To be honest, this makes very little sense to me (since only my Mojave Mac had any problems), and I still fear it may not work after a while, but at least this way I can now access the web interface. If