I hope there are still some HP 5000 users here...
I recently upgraded to Macos Mojave, I had been on a much older version
(Sierra or High Sierra, cannot remember). Ever since I upgraded I cannot
get my HP 5000 to print any more.
Has anything changed in how it is accessed? Is there anything I
How I always set it up after system upgrades is to print a Configuration page
from the printer itself to see what IP address it has on the network.
Then use the HP JetDirect connection type and manually enter that IP address.
That usually does it for me.
Good luck,
Thomas
> On May 5, 2019, at 8:4
This is exactly what I did, but it doesn't seem to work any more.
Am 05.05.19 um 15:44 schrieb Thomas Schaller:
How I always set it up after system upgrades is to print a Configuration page
from the printer itself to see what IP address it has on the network.
Then use the HP JetDirect connectio
Worst-case scenario is that your Jet Direct card is incompatible or toast; but
I kind of doubt the latter. I had a 5100 that lost all ethernet connectivity
following a power outage. I purchased a Jet Direct 635 card from Amazon that
fixed my issue, and it was faster, 1000 baseT versus 100 for
Just to add: The printer works just fine with exactly the same setup
from my wife's computer running El Capitan. So it is definitely
something to do with Mojave. Some security setting perhaps?
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Yes, config page is as it should be, and the printer works fine in the
same network from my wife's Mac with El Capitan. So it must be either
some security setting with mine, or an incompatiblity with Mojave, which
I rather doubt.
I'll try disabling the firewall as a test.
Am 05.05.19 um 17:07
i don't know why you doubt lack of compatibility with Mojave. It could well
be that. How old is the driver, and is there a newer one?
In a pinch you should be able to access it as a share on your wife's
computer.
On Sun, May 5, 2019 at 10:57 AM Johannes Gebauer
wrote:
> Yes, config page is as
Yup. The fact that is does indeed work on your wife’s computer is telling.
I’m still running Sierra due to incompatibility here with APFS and older OS’s
on my network. So I can’t help with Mojave sadly.
***
J D Thomas
ThomaStudios
> On May 5, 2019, at 8:56 AM, Johan
Another update: Disabling the firewall makes no difference.
I can also not access the web interface of the printer from my Mojave
Mac, while it can be accessed easily from my wife's El Capitan machine.
There must be a setting here that I haven't found, and it is obviously
not a driver issue.
That does sound more like network settings. Can you access any addresses on
your local wireless network? (Like the router address?)
On Sun, May 5, 2019 at 11:11 AM Johannes Gebauer
wrote:
> Another update: Disabling the firewall makes no difference.
>
> I can also not access the web interface of
Dear Robert,
well, since noone else reported problems of their HP 5000 I assumed
there must be drier compatibility. However, the real test right now is
accessing the web interface of the printer, which works from my wife's
Mac, and even from my iphone, but not from my own Mac. Now, this is
de
Does the printer answer a ping?
On Sun, May 5, 2019 at 11:21 AM Johannes Gebauer
wrote:
> Dear Robert,
>
> well, since noone else reported problems of their HP 5000 I assumed
> there must be drier compatibility. However, the real test right now is
> accessing the web interface of the printer, wh
Am 05.05.19 um 18:22 schrieb Robert Patterson:
Does the printer answer a ping?
How do I test this?
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Suppose your printer's IP address is 192.168.1.5. Open your terminal and
type in
ping 192.168.1.5
If your computer can see the address it should start responding
continuously until you hit ctrl-Z. If it doesn't, then for some reason your
computer doesn't see the printer.
On Sun, May 5, 2019
Dear Robert,
I get this:
Last login: Sun May 5 16:50:07 on ttys000
[Johannes-MacBook:~] johannesgebauer% ping 192.168.178.29
PING 192.168.178.29 (192.168.178.29): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_
Sorry, please ignore this, the printer was off. I'll try again...
Am 05.05.19 um 19:11 schrieb Johannes Gebauer:
Dear Robert,
I get this:
Last login: Sun May 5 16:50:07 on ttys000
[Johannes-MacBook:~] johannesgebauer% ping 192.168.178.29
PING 192.168.178.29 (192.168.178.29): 56 data bytes
Re
So here is the real result:
[Johannes-MacBook:~] johannesgebauer% ping 192.168.178.29
PING 192.168.178.29 (192.168.178.29): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
Requ
So first things first. Check that ping actually produces different results
on your wife's machine. Then make doubly certain you have the right IP
address. After that you have to start investigating why your computer can't
see the printer. Do you have any separate routers or wifi access points
other
If your ethernet is wired, turn off wifi on your computer.
On Sun, May 5, 2019 at 12:18 PM Robert Patterson <
rob...@robertgpatterson.com> wrote:
> So first things first. Check that ping actually produces different results
> on your wife's machine. Then make doubly certain you have the right IP
>
On my wife's computer I get what I assume is the normal ping response
with a ms-value for each ping.
My Macbook like my wife's is connected via WIFI, mine doesn't even have
an ethernet connection.
Everything worked fine until I upgraded to Mojave.
The WIFI in the house consists of
A Fritzbo
On 5/5/2019 2:21 PM, Johannes Gebauer wrote:
[snip]> Ergo, I am pretty sure it has to do with the computer's setup,
or Mojave
itself. There must be a setting I have overlooked, which prevents the
computer from talking properly to the printer.
[snip]
Have you tried hooking a cable up between
I’ve had this problem before with my 5000 especially if you do a clean install.
I fixed the issue using migration assistant. I can’t find the link I used for
the description on how to do this but basically I connected to my other machine
that still printed to the 5000 and just migrated the print
Am 05.05.19 um 21:42 schrieb David H. Bailey:
Have you tried hooking a cable up between your macbook and the printer
and printing directly, just to see if Mojave will actually print to that
printer without any network situation intervening?
The MacBook does not have Ethernet.
_
Am 06.05.19 um 00:47 schrieb Fiskum, Steve:
I’ve had this problem before with my 5000 especially if you do a clean install.
I fixed the issue using migration assistant. I can’t find the link I used for
the description on how to do this but basically I connected to my other machine
that still p
On 5/6/2019 2:25 AM, Johannes Gebauer wrote:
Am 05.05.19 um 21:42 schrieb David H. Bailey:
Have you tried hooking a cable up between your macbook and the printer
and printing directly, just to see if Mojave will actually print to
that printer without any network situation intervening?
The Mac
I guess the printer may have some serial and parallel connectors, but I
wouldn't know how to connect it to a modern Mac. It is definitely pre-USB...
It is a network printer, that's the way it is usually connected.
Am 06.05.19 um 11:05 schrieb David H. Bailey:
On 5/6/2019 2:25 AM, Johannes Geba
I had problems with my Lexmark printer after upgrading to High Sierra. What I
earned is that not all printers are compatible with the Mac OS. Apple
published a list of compatible printers when High Sierra was released. Is the
HP printer in question on that list?
BTW, I resolved the issue by b
Johannes,
I am following with interest because I still use my HP LJ 5000, though I’m
still on Sierra (10.12.6).
My computer (2015 MacBook Pro) also does not have an ethernet connection, but I
made one by buying a Thunderbolt-to-ethernet adapter. This _might_ work, or it
might not. Maybe worth a
ent: Monday, May 6, 2019 1:27 AM
To: finale@shsu.edu
Subject: Re: [Finale] Need help with HP LJ 5000 and MacOS Mojave
Am 06.05.19 um 00:47 schrieb Fiskum, Steve:
> I’ve had this problem before with my 5000 especially if you do a clean
> install. I fixed the issue using migration assistant. I c
To everyone who offered help: I seem to have solved the problem by
restarting the router. To be honest, this makes very little sense to me
(since only my Mojave Mac had any problems), and I still fear it may not
work after a while, but at least this way I can now access the web
interface.
If
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