Re: [Finale] Deauthorize via Customer Support

2011-08-10 Thread David H. Bailey
I didn't think it was a joke -- your suggestion made good sense to me. It certainly sounded to me as if MakeMusic is taking extra steps to ensure something stops happening. David H. Bailey On 8/10/2011 1:38 PM, Brian Williams wrote: > No joke. I was only surmising that they may have had serial

Re: [Finale] Deauthorize via Customer Support

2011-08-10 Thread Brian Williams
No joke. I was only surmising that they may have had serial number security issues with some users that prompted their new policy. On 8/10/11 10:00 AM, finale-requ...@shsu.edu wrote: > I think it was a joke, Darcy. > >> Hi Brian, >> MM has a database with the name and contact information of eac

Re: [Finale] Deauthorize via Customer Support

2011-08-09 Thread Richard Yates
I think it was a joke, Darcy. > Hi Brian, > MM has a database with the name and contact information of each registered > owner and their associated serial. > Cheers, DJA > On 9 Aug 2011, at 7:13 PM, Brian Williams wrote: > > > Maybe MM is just trying to make sure that unscrupulous people who ha

Re: [Finale] Deauthorize via Customer Support

2011-08-09 Thread Darcy James Argue
Hi Brian, MM has a database with the name and contact information of each registered owner and their associated serial. Cheers, - DJA - WEB: http://www.secretsocietymusic.org On 9 Aug 2011, at 7:13 PM, Brian Williams wrote: > Maybe MM is just trying to make sure that unscrupulous people

Re: [Finale] Deauthorize via Customer Support

2011-08-09 Thread Darcy James Argue
Hi David, Yes, of course we don't really "own" software, but it's tiresome to have to deploy the phrase "own a license to use" -- I take it as a given that everyone knows when I talk about "owning" software, I'm talking about owning a user license. Cheers, - DJA - WEB: http://www.secretso

Re: [Finale] Deauthorize via Customer Support

2011-08-09 Thread Brian Williams
Maybe MM is just trying to make sure that unscrupulous people who have surreptitiously obtained serial numbers aren't trying to illegitimately deauthorize them. ___ Finale mailing list Finale@shsu.edu http://lists.shsu.edu/mailman/listinfo/finale

Re: [Finale] Deauthorize via Customer Support

2011-08-09 Thread David W. Fenton
On 9 Aug 2011 at 12:11, Darcy James Argue wrote: > But it's obviously frustrating when you have defend yourself to > customer support as legitimate user who just wants access to your own > software. Darcy, you've surely read the EULAs for all commercial software -- you don't own any of it. You'v

Re: [Finale] Deauthorize via Customer Support

2011-08-09 Thread Aaron Sherber
On 8/9/2011 12:11 PM, Darcy James Argue wrote: > But it's obviously frustrating when you have defend yourself to > customer support as legitimate user who just wants access to your own > software. Agreed. If you can sufficiently identify yourself to them, their job should be just to do as you ask

Re: [Finale] Deauthorize via Customer Support

2011-08-09 Thread Darcy James Argue
Hi Michael, To be fair, it did not get to the point where I felt I needed to mention that. But it's obviously frustrating when you have defend yourself to customer support as legitimate user who just wants access to your own software. Cheers, - DJA - WEB: http://www.secretsocietymusic.org

Re: [Finale] Deauthorize via Customer Support

2011-08-09 Thread Michael L Meyer
On Aug 9, 2011, at 11:51 AM, Darcy James Argue wrote: > Hi all, > > I thought that some might be interested to have a heads-up that apparently > MakeMusic customer support have been instructed to be more... "inquisitive," > I'll say... when you call up and ask to deauthorize all versions of Fin