embedding base 14 fonts

2009-05-18 Thread Bodvar Bjorgvinsson
Some info: http://desktoppub.about.com/od/glossary/g/base14fonts.htm HTH, Bodvar 2009/5/16 Ken Poshedly : > The pdf I created for press publication of a quarterly journal for a > nonprofit organization does not have all fonts -- especially base 14 > fonts -- embedded, which is required by the o

[ANN] Collaborative authoring, powered by NomaDesk

2009-05-18 Thread Yves Barbion
On Fri, May 15, 2009 at 6:25 PM, Flato, Gillian wrote: > > But what about security issues? With online file sharing, your > competitor could hack into the shared space and steal your trade > secrets. > > > -Gillian > Good question, Gillian. This is the answer from the people of NomaDesk: "Fort

Procedure How to Write a Manual!

2009-05-18 Thread Art Campbell
No, this is obviously step #1. Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply.

FM to Acrobat conversion disaster

2009-05-18 Thread David Schor
Desperation time. I have a situation that's turning my hair white. Trying to PDF a 8.27" by 11.69" from my FrameMaker 7.2 docs via Distiller 9 to Acrobat 9. For some reason, the PDF comes out 11.00" instead of 11.69" cutting off my headers and footers. I've searched for all locations of Distiller

FM to Acrobat conversion disaster

2009-05-18 Thread Yves Barbion
Hi David Choose Format > Document > PDF Setup and check the page size in the Settings tab. This is the page size (crop box) of your PDF documents. Cheers -- Yves Barbion ? Managing Director ? Adobe-Certified FrameMaker Instructor www.scripto.nu ? skype: yves.barbion ? T: +32 494 12 01 89

FM to Acrobat conversion disaster

2009-05-18 Thread David Schor
Yes, this was it. Thanks very much to Baruch Broderson and Yves for pointing this out. I can't believe I missed this, but it happened. Thanks to all, David On Mon, May 18, 2009 at 3:34 PM, Yves Barbion wrote: > Hi David > > Choose Format > Document > PDF Setup and check the page size in the > Se

embedding base 14 fonts

2009-05-18 Thread Bodvar Bjorgvinsson
Sorry for rather aged reference (not exactly recommended by me, though). :-( Oddly enough this was the very first reference that came up by Google. Actually the ref is since 2003. The main thing issue for me was to explain the name of the collection and the reason why Acrobat may default not to no

FM to Acrobat conversion disaster

2009-05-18 Thread Fred Ridder
Are you using the "Adobe PDF" printer driver? All printer drivers for physical printers are programmed with the maximum and minimum page dimensions that the printer can physically handle. If you are using the printer driver for a printer model that can only handle pages that are 11.00" or les

FM to Acrobat conversion disaster

2009-05-18 Thread Bodvar Bjorgvinsson
David, I see that you have received a perfect answer, but I would just like to add that the size you are talking about is the standard European A4. (conversion between inches and cm: 2.54:1). Bodvar 2009/5/18 David Schor : > Desperation time. I have a situation that's turning my hair white. > >

Motivating end users to read the user manual

2009-05-18 Thread Nancy Allison

Motivating end users to read the user manual

2009-05-18 Thread Shmuel Wolfson
The fact is that people don't like to read. Exhaustive training material is "exhaustive" to read. If there are specific "do"s and "don't"s that are *not* intuitive, make a short 1-3 page list, print it on color paper, and put it in the box with the product. That they might read. -- Regards, S

Frame vs InDesign vs. alternatives??

2009-05-18 Thread David Creamer
Generally, unless you are using heavy XML (InDesign does XML but not as advanced) or DITA (which ID does not support), it is a heated race. If you are doing advanced XML or DITA, then Frame is the way to go. Frame's conditions are slightly more advanced in that they can be applied to table rows; I

Procedure How to Write a Manual!

2009-05-18 Thread Sharon Burton
Sorry, guys. I don't know why the line breaks vanished! sharon Sharon Burton 951-369-8590 IM: sharonvburton at yahoo.com Blog: madcapsoftware.wordpress.com -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Sharon

Motivating end users to read the user manual

2009-05-18 Thread Sharon Burton
Have you considered sitting with the users and asking them what the issues are and why they don't like the materials? Don't defend what you've done, listen to why these materials are not doing what you think they should be doing. Ask questions, lots of questions. It could be as easy as they are vi

Frame vs InDesign vs. alternatives??

2009-05-18 Thread Peter Gold
On Mon, May 18, 2009 at 8:49 AM, David Creamer wrote: [snipped] > ID's Indexing is slightly easier with use of it's topic list in the Index > panel, but I believe that ID only allows one index per book. One suggested workaround is to create a unique dummy top-level entry for each separate index

Motivating end users to read the user manual

2009-05-18 Thread John Sgammato
I had a happy Monday this morning when a fellow in for a training class sought me out and shook my hand for writing a good upgrade guide. He said he gave up reading documentation about 5 years ago when everything started coming out on CD and seemed to be written overseas by people who didn't use th

Frame vs. InDesign vs. alternatives??

2009-05-18 Thread David Creamer
>> ID's Indexing is slightly easier with use of it's topic list in the Index >> panel, but I believe that ID only allows one index per book. > > One suggested workaround is to create a unique dummy top-level entry > for each separate index, and make the real top-level entries > second-level entrie

Motivating end users to read the user manual

2009-05-18 Thread Lea Rush
Our structure is similar. I maintain the manuals for the hardware and software associated with the laboratory equipment manufactured by my company. We have Quick Starts and "Smart Cards" for the most basic operation of both. I find that writing for visual learners is helped best by lots and lots of

Screen captures and sizing

2009-05-18 Thread Spectrum Writing
All, I know that there are many graphics gurus on this list and I will be the first to admit - I am NOT a graphics guru and it is my weakest point. That said, I have never had any comments from clients until now about what I do for screen captures, and I wanted either confirmation or some additi

Screen captures and sizing

2009-05-18 Thread Art Campbell
Could you explain a bit more about what the problem is? "Here is the current comment from a client: Generally, I would like to keep high quality of screen captures." isn't explaining, at least to me, what's wrong... IF (a WAG), they're complaining about fuzziness of screen shots in a PDF, you nee

Screen captures and sizing

2009-05-18 Thread Spectrum Writing
In my email below, it states that I am saving the screen captures as a .png. When I create the PDF, I am manually distilling the file - I don't do a "Save as PDF. I use the Adobe printer to print to a postscript file, and then distill the postscript file to a PDF. I don't change anything any of

Screen captures and sizing

2009-05-18 Thread Susan Curtzwiler
Hi All, I just completed a large project - about 240 screen captures - that were captured in SnagIt and imported by reference into the FrameMaker files. I agree with the last comment, to import at a setting that best accepts the size of your image, and as stated, do not use the corner handle

Procedure How to Write a Manual!

2009-05-18 Thread Flato, Gillian
Your boss is a Jackass with poor people skills. He just told you that he doesn't appreciate or value you or your job. If layoff time comes, you're the first to go since "anyone can be a writer and what's the fuss." It's time to transfer to another dept in your company or polish your resume and look

Screen captures and sizing

2009-05-18 Thread Susan Curtzwiler
Hi All, I forgot to mention, that I am using FrameMaker 7.0, Adobe Distiller 5.0, and SnagIt 9 on Vista Enterprise. I also use the distiller to create the PDF, not Save As a PDF. Remember, even if your Frame image looks a little 'out of focus' they are always better in PDF. You might want

Mif2Go forum

2009-05-18 Thread Nancy Allison
Hi, everyone. I am discovering the joys of Mif2Go. The Omsys web site does not have a link to a forum, so I'm wondering if anyone can tell me what the best resource is for figuring out problems with Mif2Go output. Currently, I'm seeing some strange indents in the automatically generated TOC.

Mif2Go forum

2009-05-18 Thread Art Campbell
Actually, the omsys.com site does provide a link to the FreeFramer's mailing list, which handles general FM questions but also provides a more dedicated focus on MIF2Go. http://www.omsys.com/cgi-bin/dada/mail.cgi/list/framers Cheers, Art Art Campbell art.campbell at gmail.com

Screen captures and sizing

2009-05-18 Thread Ian Hawkins
Short answer? Capturing with SnagIt, saving as PNG, and importing by reference are all good practices. When you import into FrameMaker, use one of the following DPI settings, depending on the size of the image: 72 96 120 144 192 Longer answer? To get the best results when viewing a screen cap

Screen captures and sizing

2009-05-18 Thread Mike Wickham
> Can any of you graphics gurus give me some insight as to what else I > should > be doing/changing or if I am doing it the right way - and if you want to > lecture me off list about dpis and stuff, that is fine with me too. I will > gladly take whatever information I can glean so that I can reply

Screen captures and sizing

2009-05-18 Thread Spectrum Writing
Thank you one and all. I truly appreciate all of the online and offlist responses and I have gained some valuable advice and knowledge and now know how I "need to go forth" and tweak a few things. Thanks again, TVB Tammy Van Boening Owner/Principal Spectrum Writing, LLC www.spectrumwritingllc.c

Screen captures and sizing

2009-05-18 Thread John Sgammato
That was posted almost exactly 8 years ago. I wonder if it is still the best practice? -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Mike Wickham Sent: Monday, May 18, 2009 2:08 PM To: Spectrum Writing ; Frame U

Screen captures and sizing

2009-05-18 Thread Combs, Richard
Spectrum Writing wrote: > When I create the PDF, I am manually distilling the file - I don't do a > "Save as PDF. I use the Adobe printer to print to a postscript file, and > then distill the postscript file to a PDF. I don't change anything any of > the settings in Distiller - I use the standard

Can no longer make a pdf of a large book

2009-05-18 Thread Madeleine r Dimond
I received a complaint from a writer who said that FrameMaker 9 took up so much processing power that she could not make a pdf of her 700-page book, even though she could do so in FrameMaker 8. We're using Windows XP SP2, and she has 3.25 GB of RAM. Has anyone experienced anything similar? Bes

Can no longer make a pdf of a large book

2009-05-18 Thread Combs, Richard
Madeleine r Dimond wrote: > I received a complaint from a writer who said that FrameMaker 9 took up so > much processing power that she could not make a pdf of her 700-page book, > even though she could do so in FrameMaker 8. We're using Windows XP SP2, > and she has 3.25 GB of RAM. "Processing p

Can no longer make a pdf of a large book

2009-05-18 Thread Art Campbell
I'd echo Richard's "nonsense" comment. If nothing else is wrong (forgetting to uncheck Print to File, etc.), what actually may be happening is that her hard drive is filling up, or just the temp and swap space is constrained. If the system doesn't have enough room to create the temp files that it n

Motivating end users to read the training manual

2009-05-18 Thread Martin Ley
Hi Gariner, I produce training manuals for a company in Cambridge. I suggest that you try and organise some training sessions for the engineers themselves, based around your documentation (or perhaps create a special 'engineer-friendly' version which doesn't make them feel they're being ta

Changing a whole lot of anchoring positions in FM 7.2

2009-05-18 Thread Rick Quatro
Hi Gerrit, You could use FrameScript to do this (http://www.framescript.com). If you need help with a script, please contact me offlist. Thank you very much. Rick Quatro Carmen Publishing Inc. rick at frameexpert.com 585-659-8267 Subject: Changing a whole lot of anchoring positions in FM 7.2

Frame vs InDesign vs. alternatives??

2009-05-18 Thread Rick Quatro
Hello Framers, I am going to chime in here regarding InDesign scripting. InDesign offers several scripting options: AppleScript for the Mac version, Visual Basic for the PC version, and JavaScript for both. Since these languages have other applications, there are plenty of resources for learning t

Procedure How to Write a Manual!

2009-05-18 Thread Diane Gaskill
Sure do Rick. It's actually a slide presentation on good manual design and development, including how to estimate the time it takes to develop several types of docs. I'm writing you directly so that the attachment will go through. Diane Gaskill Hitachi Data Systems == --

Procedure How to Write a Manual

2009-05-18 Thread stre...@rcn.com
If anyone can write a manual, why do you need to write a procedure for doing it? Let your boss do it if he thinks it's so easy.

Procedure How to Write a Manual!

2009-05-18 Thread Robert Shelton
> -Original Message- > From: framers-bounces at lists.frameusers.com > [mailto:framers-bounces at lists.frameusers.com] On Behalf Of > Sharon Burton > > This is easy. 14 steps: > > 1. Identify the audience > 2. Identify the information needs of that audience (job aids, > user guides,

Re: embedding base 14 fonts

2009-05-18 Thread Bodvar Bjorgvinsson
Some info: http://desktoppub.about.com/od/glossary/g/base14fonts.htm HTH, Bodvar 2009/5/16 Ken Poshedly : > The pdf I created for press publication of a quarterly journal for a > nonprofit organization does not have all fonts -- especially base 14 > fonts -- embedded, which is required by the o

Re: [ANN] Collaborative authoring, powered by NomaDesk

2009-05-18 Thread Yves Barbion
On Fri, May 15, 2009 at 6:25 PM, Flato, Gillian wrote: > > But what about security issues? With online file sharing, your > competitor could hack into the shared space and steal your trade > secrets. > > > -Gillian > Good question, Gillian. This is the answer from the people of NomaDesk: "Fortu

Re: Procedure How to Write a Manual!

2009-05-18 Thread Art Campbell
No, this is obviously step #1. Art Campbell art.campb...@gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply.

FM to Acrobat conversion disaster

2009-05-18 Thread David Schor
Desperation time. I have a situation that's turning my hair white. Trying to PDF a 8.27" by 11.69" from my FrameMaker 7.2 docs via Distiller 9 to Acrobat 9. For some reason, the PDF comes out 11.00" instead of 11.69" cutting off my headers and footers. I've searched for all locations of Distiller

Re: FM to Acrobat conversion disaster

2009-05-18 Thread Yves Barbion
Hi David Choose Format > Document > PDF Setup and check the page size in the Settings tab. This is the page size (crop box) of your PDF documents. Cheers -- Yves Barbion • Managing Director • Adobe-Certified FrameMaker Instructor www.scripto.nu • skype: yves.barbion • T: +32 494 12 01 89

Re: FM to Acrobat conversion disaster

2009-05-18 Thread David Schor
Yes, this was it. Thanks very much to Baruch Broderson and Yves for pointing this out. I can't believe I missed this, but it happened. Thanks to all, David On Mon, May 18, 2009 at 3:34 PM, Yves Barbion wrote: > Hi David > > Choose Format > Document > PDF Setup and check the page size in the > Se

Re: embedding base 14 fonts

2009-05-18 Thread Bodvar Bjorgvinsson
Sorry for rather aged reference (not exactly recommended by me, though). :-( Oddly enough this was the very first reference that came up by Google. Actually the ref is since 2003. The main thing issue for me was to explain the name of the collection and the reason why Acrobat may default not to no

RE: FM to Acrobat conversion disaster

2009-05-18 Thread Fred Ridder
Are you using the "Adobe PDF" printer driver? All printer drivers for physical printers are programmed with the maximum and minimum page dimensions that the printer can physically handle. If you are using the printer driver for a printer model that can only handle pages that are 11.00" or les

Re: FM to Acrobat conversion disaster

2009-05-18 Thread Bodvar Bjorgvinsson
David, I see that you have received a perfect answer, but I would just like to add that the size you are talking about is the standard European A4. (conversion between inches and cm: 2.54:1). Bodvar 2009/5/18 David Schor : > Desperation time. I have a situation that's turning my hair white. > >

Re: Motivating end users to read the user manual

2009-05-18 Thread Nancy Allison
___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/

Re: Motivating end users to read the user manual

2009-05-18 Thread Shmuel Wolfson
The fact is that people don't like to read. Exhaustive training material is "exhaustive" to read. If there are specific "do"s and "don't"s that are *not* intuitive, make a short 1-3 page list, print it on color paper, and put it in the box with the product. That they might read. -- Regards, S

Re: Frame vs InDesign vs. alternatives??

2009-05-18 Thread David Creamer
Generally, unless you are using heavy XML (InDesign does XML but not as advanced) or DITA (which ID does not support), it is a heated race. If you are doing advanced XML or DITA, then Frame is the way to go. Frame's conditions are slightly more advanced in that they can be applied to table rows; I

RE: Procedure How to Write a Manual!

2009-05-18 Thread Sharon Burton
Sorry, guys. I don't know why the line breaks vanished! sharon Sharon Burton 951-369-8590 IM: sharonvbur...@yahoo.com Blog: madcapsoftware.wordpress.com -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Sharon Burto

RE: Motivating end users to read the user manual

2009-05-18 Thread Sharon Burton
Have you considered sitting with the users and asking them what the issues are and why they don't like the materials? Don't defend what you've done, listen to why these materials are not doing what you think they should be doing. Ask questions, lots of questions. It could be as easy as they are vi

RE: Motivating end users to read the user manual

2009-05-18 Thread John Sgammato
I had a happy Monday this morning when a fellow in for a training class sought me out and shook my hand for writing a good upgrade guide. He said he gave up reading documentation about 5 years ago when everything started coming out on CD and seemed to be written overseas by people who didn't use th

Re: Frame vs InDesign vs. alternatives??

2009-05-18 Thread Peter Gold
On Mon, May 18, 2009 at 8:49 AM, David Creamer wrote: [snipped] > ID's Indexing is slightly easier with use of it's topic list in the Index > panel, but I believe that ID only allows one index per book. One suggested workaround is to create a unique dummy top-level entry for each separate index

Re: Frame vs. InDesign vs. alternatives??

2009-05-18 Thread David Creamer
>> ID's Indexing is slightly easier with use of it's topic list in the Index >> panel, but I believe that ID only allows one index per book. > > One suggested workaround is to create a unique dummy top-level entry > for each separate index, and make the real top-level entries > second-level entrie

RE: Motivating end users to read the user manual

2009-05-18 Thread Lea Rush
Our structure is similar. I maintain the manuals for the hardware and software associated with the laboratory equipment manufactured by my company. We have Quick Starts and "Smart Cards" for the most basic operation of both. I find that writing for visual learners is helped best by lots and lots of

Screen captures and sizing

2009-05-18 Thread Spectrum Writing
All, I know that there are many graphics gurus on this list and I will be the first to admit - I am NOT a graphics guru and it is my weakest point. That said, I have never had any comments from clients until now about what I do for screen captures, and I wanted either confirmation or some addit

Re: Screen captures and sizing

2009-05-18 Thread Art Campbell
Could you explain a bit more about what the problem is? "Here is the current comment from a client: Generally, I would like to keep high quality of screen captures." isn't explaining, at least to me, what's wrong... IF (a WAG), they're complaining about fuzziness of screen shots in a PDF, you nee

RE: Screen captures and sizing

2009-05-18 Thread Spectrum Writing
In my email below, it states that I am saving the screen captures as a .png. When I create the PDF, I am manually distilling the file - I don't do a "Save as PDF. I use the Adobe printer to print to a postscript file, and then distill the postscript file to a PDF. I don't change anything any of

RE: Screen captures and sizing

2009-05-18 Thread Susan Curtzwiler
Hi All, I just completed a large project - about 240 screen captures - that were captured in SnagIt and imported by reference into the FrameMaker files. I agree with the last comment, to import at a setting that best accepts the size of your image, and as stated, do not use the corner handle

RE: Procedure How to Write a Manual!

2009-05-18 Thread Flato, Gillian
Your boss is a Jackass with poor people skills. He just told you that he doesn't appreciate or value you or your job. If layoff time comes, you're the first to go since "anyone can be a writer and what's the fuss." It's time to transfer to another dept in your company or polish your resume and look

RE: Screen captures and sizing

2009-05-18 Thread Susan Curtzwiler
Hi All, I forgot to mention, that I am using FrameMaker 7.0, Adobe Distiller 5.0, and SnagIt 9 on Vista Enterprise. I also use the distiller to create the PDF, not Save As a PDF. Remember, even if your Frame image looks a little 'out of focus' they are always better in PDF. You might want

Mif2Go forum

2009-05-18 Thread Nancy Allison
Hi, everyone. I am discovering the joys of Mif2Go. The Omsys web site does not have a link to a forum, so I'm wondering if anyone can tell me what the best resource is for figuring out problems with Mif2Go output. Currently, I'm seeing some strange indents in the automatically generated TOC.

Re: Mif2Go forum

2009-05-18 Thread Art Campbell
Actually, the omsys.com site does provide a link to the FreeFramer's mailing list, which handles general FM questions but also provides a more dedicated focus on MIF2Go. http://www.omsys.com/cgi-bin/dada/mail.cgi/list/framers Cheers, Art Art Campbell art.campb...@gmail.com "..

Re: Screen captures and sizing

2009-05-18 Thread Ian Hawkins
Short answer? Capturing with SnagIt, saving as PNG, and importing by reference are all good practices. When you import into FrameMaker, use one of the following DPI settings, depending on the size of the image: 72 96 120 144 192 Longer answer? To get the best results when viewing a screen cap

Re: Screen captures and sizing

2009-05-18 Thread Mike Wickham
> Can any of you graphics gurus give me some insight as to what else I > should > be doing/changing or if I am doing it the right way - and if you want to > lecture me off list about dpis and stuff, that is fine with me too. I will > gladly take whatever information I can glean so that I can reply

RE: Screen captures and sizing

2009-05-18 Thread Spectrum Writing
Thank you one and all. I truly appreciate all of the online and offlist responses and I have gained some valuable advice and knowledge and now know how I "need to go forth" and tweak a few things. Thanks again, TVB Tammy Van Boening Owner/Principal Spectrum Writing, LLC www.spectrumwritingllc.c

RE: Screen captures and sizing

2009-05-18 Thread John Sgammato
That was posted almost exactly 8 years ago. I wonder if it is still the best practice? -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Mike Wickham Sent: Monday, May 18, 2009 2:08 PM To: Spectrum Writing ; Frame User

RE: Screen captures and sizing

2009-05-18 Thread Combs, Richard
Spectrum Writing wrote: > When I create the PDF, I am manually distilling the file - I don't do a > "Save as PDF. I use the Adobe printer to print to a postscript file, and > then distill the postscript file to a PDF. I don't change anything any of > the settings in Distiller - I use the standard

Can no longer make a pdf of a large book

2009-05-18 Thread Madeleine r Dimond
I received a complaint from a writer who said that FrameMaker 9 took up so much processing power that she could not make a pdf of her 700-page book, even though she could do so in FrameMaker 8. We're using Windows XP SP2, and she has 3.25 GB of RAM. Has anyone experienced anything similar? Bes

RE: Can no longer make a pdf of a large book

2009-05-18 Thread Combs, Richard
Madeleine r Dimond wrote: > I received a complaint from a writer who said that FrameMaker 9 took up so > much processing power that she could not make a pdf of her 700-page book, > even though she could do so in FrameMaker 8. We're using Windows XP SP2, > and she has 3.25 GB of RAM. "Processing

Re: Can no longer make a pdf of a large book

2009-05-18 Thread Art Campbell
I'd echo Richard's "nonsense" comment. If nothing else is wrong (forgetting to uncheck Print to File, etc.), what actually may be happening is that her hard drive is filling up, or just the temp and swap space is constrained. If the system doesn't have enough room to create the temp files that it n